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Knowledge Base
Search Accelerite support content including knowledge base articles, community posts, announcements and product documentation. Logged in users will see search results specific to the products listed on their active support contract.
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Useful Partner Content
2017 Accelerite User Summit
Miami Beach, FL, USA
Presentation and files from the Accelerite partner sessions. January 25th 2017
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Accelerite Support
Update your name, photo, telephone number that is used by Accelerite Support.
Requests from you
to Accelerite
View your open and closed cases with Accelerite Support as well as requests made by your colleagues.
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Accelerite Support
Everything on Accelerite Support that you have subscribed to. Including community discussions and articles.
Your organization’s
entitlement
Coming soon to all products. View your organization's license and support entitlement.
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help articles
Browse the Accelerite Product Knowledge Base by product. Logged in users are able to review additional content based on product entitlement. How to, known issues and workaround content is all available for review and comment.
Read Accelerite
Product Manuals
All Accelerite products are complimented by full documentation, from product release notes through to administration guides. The products manuals are an excellent reference tool to self learn and get the best from Accelerite’s software.
View announcements
from Accelerite
Announcements are distributed by product and in general. General Accelerite announcements will go out to the whole Accelerite Support Community and based on your product entitlement product specific notifications will go out through the relevant product announcement.
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Support Documents
This section is dedicated to helping users navigate the Accelerite Support Portal along with providing a repository for all of the Accelerite Terms & Conditions and other documentation that help define our support program.
Downloads By Products
Downloads By Type
Product Downloads
Accelerite provides trial downloads for a selection of its products; all users can download these products. Users with entitlement to Accelerite Software can download the currently supported versions of the products they have an active support agreement and license in place for.
Patches
The Accelerite patch repository is accessible to logged in users with an active support agreement. Logged in users will see only those patches that are relevant to the products they have under that active support agreement.
Hotfixes
Hotfixes are not always publically available but logged in users can download hotfixes that are are available to customers with an active support agreement as well as those that have been made available to them by the Accelerite support team.
Knowledge Base
Knowledge base section
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