Community
 
Other links
 
  1. Persistent Support
  2. Community
  3. CloudPlatform 4.x
 

CloudPlatform 4.x

New post    New comment
284 followers
 
Avatar
Administrator

Trying to add cloudplatform to citrix studio - ErrorCode:401 ErrorText: unable to verify user credentials and/or request signature Command

Avatar

Trying to add cloudplatform to citrix studio - ErrorCode:401 ErrorText: unable to verify user credentials and/or request signature Command

Hello, 

 

I am setting up a proof of concept with cloudplatform 4.5 and xendesktop 7.6. I dont have much experience with cloudplatform, so kinda new at this.. :)

 

When i add cloudplatform in citrix studio by supplying the connection address: http://192.168.1.20:8080/client/api and the api\secret key i have generated for the default admin account citrix studio are giving me the error message:  An error occured with your API and Secret Key combination. Ensure you enter them correctly

 

When looking at "View error details" in citrix studio the actual error message is this:

 
Exception : Citrix.ManagedMachineAPI.InvalidCredentialsException: unable to verify user credentials and/or request signature ---> Citrix.CloudStack.SDK.CloudStackException: ErrorCode:401 ErrorText: unable to verify user credentials and/or request signature Command: http://192.168.1.20:8080/client/api?apikey=dmPwkAQ6ubF6UEpNIwzwnkP91zdUs_Q_NFddrrRWNhep8jlTgb7NM0vSppURpZxKghwxpMUd-adiHvNzvEOy4Q&command=listZones&expires=2015-11-14T09:10:07+0100&signatureVersion=3&signature=IpkBWKh6tL2JG5LyI0+F3gW2bys= Context: ProtocolError on API call ---> System.Net.WebException: The remote server returned an error: (401) Unauthorized.
 
 
Infrastructure details:
 
CP01.cloud.local - Running Centos 6.7 and cloudplatform 4.5.1.0. Also acting as NFS server with primary and secondary storage
DDC01.cloud.local - Delivery Controller running xendesktop 7.6

CCP-XS01 - Xenserver 6.5 with the latest patches applied

 
All help is appreciated :)
 
 
 
 
 

 

 


Robert Flåten MEMBERS
1 comment
0
 
 

Official comment

Avatar
Administrator
Avatar

Trying to add cloudplatform to citrix studio - ErrorCode:401 ErrorText: unable to verify user credentials and/or request signature Command

The clock was wrong on the delivery controller. When i adjusted the time i could add cloudplatform in citrix studio


Robert Flåten MEMBERS
Comment actions Permalink

Please sign in to leave a comment.

 
 

Previous 1 comment

Date Votes

Participate

Ask, Discuss, Answer


Ask a Question
Getting Started
Discuss the Accelerite Support Portal

Top Contributors