CloudProtal Business Manager Retail Account type "fail

April 15, 2013 07:50

CloudProtal Business Manager Retail Account type "fail

Hi,all,
I install CPBM 1.4.5 and CloudPlatform 3.0.6 finish for POC Demo
I sign a Retail account

than , login as account and company setup
after input Credit Card information
display error message
fail to update payment d"etail,Please contace support"

Any settings I shoud modify it ? or check it ?

thanks

Aster

Aster Huang MEMBERS 15 April 2013 - 07:50 AM

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Date Votes

Administrator

March 23, 2016 07:42

CloudProtal Business Manager Retail Account type "fail

Hi Aster,

Before you add credit card details for any retail account you have to provide configuration details for payment gateway.
Can you please check that you have valid credentials set for the payment gateway in configurations?

To check payment gateway configurations navigate to "Administration" >> "Configuration" >> "Integration", and select "Payment Gateway" from drop down.

Thanks,
Manish

Manish Agarwal CITRIX EMPLOYEES 17 April 2013 - 19:18 PM

Administrator

March 23, 2016 07:42

Hi Manish,
I don't have payment gateway in POC /Demo environment

Any setting that I can skip payment gateway and continue

thanks...

Aster

Aster Huang MEMBERS 30 April 2013 - 02:26 AM

Administrator

March 23, 2016 07:42

Hi Aster,

For the purpose of POC I would suggest you to use "*Liquibase context*" as "demo". This is being asked when you run install and configure CloudPortal Business Manager from the install menu.

This will add some configurations only for the purpose of POC/demo.

For now, you can create corporate account to continue and avoid payment gateway.

Thanks,
Manish

Manish Agarwal CITRIX EMPLOYEES 02 May 2013 - 13:21 PM