Update Agent Configuration

 
 
 

You can update a number of the agent settings at anytime after the agent is installed and identified. This can be achieved in two ways:

The following settings can be updated. * Name - the name of the Agent. * Bandwidth throttling - setting to control upload bandwidth consumed by the Agent. * ShadowProtect install directory - the location that ShadowProtect is installed. * Workspace path - a drive or folder that the Agent can store transient data related to each backup.

Update the Configuration via the Web Application

  1. Login to the rCloud.
  2. Navigate to the Agents tab.

    rcloud-help-shadowprotect-57.1.jpg

  3. Click on the name of the agent (not the drop down arrows)

  4. On the Agent Configurations screen click Edit at the bottom left of the screen.
  5. Update the configuration as follows:

    • In the Bandwidth Throttling section enter the low and high bandwidth period start times and limits in Kbps using 24 hour clock format as shown below.
    • Optionally check the Use high bandwidth during weekends box to allow the agent to use the high bandwidth setting all day Saturday and Sunday.
    • In the ShadowProtect install directory field enter the path to the ShadowProtect installation folder.

    NOTE: This folder must contain image.exe (we require version 3.0.0.18 or later of this file) and mount.exe

    • Enter an Agent workspace path. This must be on a local drive/path. The Agent uses this space during each backup. The Agent will need a minimum of 5% of the total protected volume sizes (e.g. a total 1TB of disk space on the protected machine(s) will require 50GB of workspace).

    rcloud-help-shadowprotect-58.1.jpg

  6. Click Save.

Update Configuration via the Tray Icon

  1. Right click on the rCloud Agent Tray Monitor icon and select Configure Settings.

    rcloud-help-shadowprotect-59.gif

  2. Login with your Accelerite credentials.

    rcloud-help-shadowprotect-60.gif

  3. Click Edit at the bottom of the screen.

NOTE: Be sure to Click Save at the bottom of the screen when you are done (depending on your screen resolution you may have to scroll down to see it).

  • In the Bandwidth Throttling section enter the low and high bandwidth period start times and limits in Kbps using 24 hour clock format as shown below.
  • Optionally check the Use high bandwidth during weekends box to allow the agent to use the high bandwidth setting all day Saturday and Sunday.
  • In the ShadowProtect install directory field enter the path to the ShadowProtect installation folder.

    NOTE: This folder must contain image.exe (we require version 3.0.0.18 or later of this file) and mount.exe

  • Enter an Agent workspace path. This must be on a local drive/path. The Agent uses this space during each backup. The Agent will need a minimum of 5% of the total protected 96 Protecting Machines with ShadowProtect and rCloud volume sizes (e.g. a total 1TB of disk space on the protecte

    rcloud-help-shadowprotect-61.1.jpg

  1. Click Save.
  2. Click OK.
 
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Réalisé par Zendesk