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Getting started with CloudPortal Business Manager
- Add the service instances:
As a service provider, you have to enable a cloud service and add instances of the cloud services that tenants can then enable for their accounts. Once a cloud service is enabled, tenants can start using it.
For onboarding and managing a service, refer to: Onboarding and managing a service.
- Define the account types and attributes:
User Account types determine the attributes, privileges, and the cloud service features that are available to the tenants of an account type. Based on the business needs, account types are defined during installation. After installation, as a service provider, you have to configure the attributes of each account type, such as onboarding controls, service controls, credit exposure, and billing controls.
For configuring account type properties/attributes, refer to: Configuring accounts.
- Create products and product bundles: A product is a basic unit of consumption in CloudPortal Business Manager. To enable users to consume the cloud services, the service provider must define the cloud products (for example, CPUs, memory, and so on) and their pricing and package them into product bundles. Users can then purchase these products and product bundles.
- For creating/adding products, refer to: Adding products.
- For creating/adding product bundles, refer to: Adding product bundles.
- Define the channels and channel catalogs: Channels represent groups of accounts. Channels are created to represent geographies, market segments, resellers, and so on. Every account is tied to a specific channel. Each channel has its own product catalog (consisting of products and product bundles), depending on the requirements of accounts belonging to that channel. You have to define channels and then create channel catalogs to inform and allow the channel users to purchase the products/product bundles.
- For creating/adding channels, refer to: Adding channels.
- For creating channel catalogs, refer to: Adding product bundles to a channel catalog.
- Configure the B/OSS components, if any: As a service provider, you need to configure the applications for your customer-facing support operations such as phone-based authentication, geoIP intelligence, trouble ticketing and customer care, online payments, fraud detection for online transactions, and so on.
- For configuring credit card fraud control, refer to: Configuring fraud control settings and Configuring credit card fraud control using MaxMind minFraud.
- For configuring device-based fraud control, refer to: Configuring device-based fraud control using ThreatMetrix
- For configuring GeoIP verification, refer to: Configuring IP geolocation using MaxMInd GeoIP
- For configuring help-desk support ticketing, refer to: Configuring Saleforce
- For configuring payment gateways, refer to: Configuring Payment Gateway
- For configuring phone verification, refer to: Configuring TeleSign Phone Verification
- Configure billing cycles and billing configuration:
The billing cycle determines when account statements and invoices are generated for the customer accounts and posted to the customers. Based on your billing policy, you have to configure the billing periods and other related settings.
For configuring billing settings, refer to: Configuring Billing Settings for the Portal
- One-time CPBM Configurations
CPBM has certain one-time settings, which you should not change after you start using CPBM and accounts have been created. For more information, refer to: One-time Configuration Settings
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