Tom O'Dowd 2018年09月10日 09:24

Connector Development - Replace connector with same version (different code)

in コミュニティ/ CloudPortal Business Manager 2.x/

We are developing a connector for CPBM 2.6. Our current connector version is 1.1.1. Our version under development is 1.2.0. When version 1.1.1 is installed and configured etc, I can upgrade to version 1.2.0 by simply stopping cpbm, installing the 1.2.0 connector jar, updating the version in the map file and restarting cpbm. However, if I then need to make another code change, I can't simply rewrite the 1.2.0 jar file with a new one and restart. Doing so, it seems that the old connector code is still used (ie - even though the jar is different, older code seems to be used). I don't want to keep incrementing the version numbers as we are still testing and making changes. What are the correct steps to follow to replace a connector jar file with a new version of itself. My goal is to replace the 1.2.0 jar multiple times while testing various changes without having to re-install or use different version numbers. Thanks!

3

0

Atsushi Midorikawa 2017年06月14日 03:25

Can't send email template that is "Orphaned VM Created"

in コミュニティ/ CloudPortal Business Manager 2.x/

I'm Atsushi Midorikawa for IIJ.

I can't send email template that is "Orphaned VM Created".

ROOT USER => Administration => Content Templates => Emails => Orphaned VM Created => gear icon

I tried to use "Send test mail" function, but can't send it.

However, "Send test mail" function of other email templates are available. I can send it!

My environment: CPBM 2.4.x with Patch-G

The cpbm error log is as below.

[2017-06-14 10:09:26.411] WARN QueueListener-1 org.springframework.jms.listener.DefaultMessageListenerContainer Execution of JMS message listener failed, and no ErrorHandler has been set. org.springframework.jms.listener.adapter.ListenerExecutionFailedException: Listener method 'receive' threw exception; nested exception is java.lang.IllegalArgumentException: No enum constant com.vmops.internal.service.EmailService.EmailTemplate.ORPHANED_VM_CREATED

at org.springframework.jms.listener.adapter.MessageListenerAdapter.invokeListenerMethod(MessageListenerAdapter.java:471)

at org.springframework.jms.listener.adapter.MessageListenerAdapter.onMessage(MessageListenerAdapter.java:355)

at com.citrix.cpbm.jms.listener.adapter.MessageListenerAdapter.onMessage(MessageListenerAdapter.java:59)

at org.springframework.jms.listener.adapter.MessageListenerAdapter.onMessage(MessageListenerAdapter.java:330)

at org.springframework.jms.listener.AbstractMessageListenerContainer.doInvokeListener(AbstractMessageListenerContainer.java:535)

at org.springframework.jms.listener.AbstractMessageListenerContainer.invokeListener(AbstractMessageListenerContainer.java:495)

at org.springframework.jms.listener.AbstractMessageListenerContainer.doExecuteListener(AbstractMessageListenerContainer.java:467)

at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.doReceiveAndExecute(AbstractPollingMessageListenerContainer.java:325)

at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.receiveAndExecute(AbstractPollingMessageListenerContainer.java:263)

at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.invokeListener(DefaultMessageListenerContainer.java:1058)

at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.executeOngoingLoop(DefaultMessageListenerContainer.java:1050)

at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.run(DefaultMessageListenerContainer.java:947)

at java.lang.Thread.run(Unknown Source)

Caused by: java.lang.IllegalArgumentException: No enum constant com.vmops.internal.service.EmailService.EmailTemplate.ORPHANED_VM_CREATED

at java.lang.Enum.valueOf(Unknown Source)

at com.vmops.internal.service.EmailService$EmailTemplate.valueOf(EmailService.java:22)

at com.vmops.internal.service.impl.EmailServiceImpl.sendEmail(EmailServiceImpl.java:573)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)

at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)

at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)

at $Proxy305.sendEmail(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)

at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)

at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)

at $Proxy417.sendEmail(Unknown Source)

at com.vmops.admin.event.listeners.EventListenerJmsConsumer.receive(EventListenerJmsConsumer.java:399)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.springframework.util.MethodInvoker.invoke(MethodInvoker.java:273)

at org.springframework.jms.listener.adapter.MessageListenerAdapter.invokeListenerMethod(MessageListenerAdapter.java:463)

... 12 common frames omitted

0

Ingo Mohr 2017年05月31日 07:48

Move an account to another channel possible?

in コミュニティ/ CloudPortal Business Manager 2.x/

Hi all,

Is it possible to move an account to another channel. E.g. move account "xyz" from channel "abc" to channel "qwert"?

Best regards

Ingo

2

0

Ingo Mohr 2017年05月29日 13:16

CPBM 2.5 - new tiered pricing model

in コミュニティ/ CloudPortal Business Manager 2.x/

Hi all,

Where can I find information about the new "tiered pricing model" in CPBM 2.5? I can't find anything in the admin guides. What is different to the current possible model and how can i use it?

Thank you for support in advance.

Best regards

Ingo

1

0

Administrator 2015年11月12日 15:18

CPBM with CPSM integration

in コミュニティ/ CloudPortal Business Manager 2.x/

CPBM with CPSM integration

We have been using CPSM for quite some time with App Orch, we are looking to get CPBM setup for reporting/billing purchases. I have two questions

1. when adding the CPSM integration do my existing tenants come over with the offering they have?

2. is there decent documentaion on how to add the integration to CPSM? I can't find anything useful. I am adding but when i add the service i get "Cloud service is down"

Paul Limpias MEMBERS 12 November 2015 - 15:18 PM

0

Ingo Mohr 2015年10月05日 07:05

Change Master User rights in existing Account

in コミュニティ/ CloudPortal Business Manager 2.x/

Hi all,

we use the Cloudportal Business Manager and Cloudplatform (new versions) and i'm interested in how to hand over the Master User rights to another user in an existing account. E.g. someone leaves the group/company and is no longer relevant for the account. How can i hand over the rights (as an opsadmin) to another user within the account or can i create a new user and give them the relevant Master User profile?

If this is not possible, what can we do?

Thanks for your answers in advance.

Best regards

Ingo

0

Tamer Al Kabani 2015年09月28日 06:45

Renew CPBM 2.3.1 SSL Certificate

in コミュニティ/ CloudPortal Business Manager 2.x/

Dears,

We are running CPBM 2.3.1 and the certificate is about to expire, I did not find in the document how to renew an existing cert. Any thoughts?

Tamer

0

Administrator 2015年06月26日 07:12

Adding CPSM Service Instance fails with error 'Your service configuration is invalid"

in コミュニティ/ CloudPortal Business Manager 2.x/

Adding CPSM Service Instance fails with error 'Your service configuration is invalid"

Hi,

I have an environment running DaaS environment running with following Citrix Products.

XenDesktop 7.5

App Orchestration 2.5

CloudPortal Services Manager 11.5

CloudPortal Business Manager 2.3

Integration among XenDesktop, App Orchestration, CPSm all works fine but the integration between CPSM and CPBM is failing. i am not able to Add the CPSM service instance to CPBM after enabling the CPSm connector in CPBM. it errors out saying "'Your service configuration is invalid"

Below is what i see in CPBM Server log when i try to add CPSm Service instance

----------/Cortex API Request/---------

[2015-06-26 06:35:26.906] ERROR catalina-exec-4 com.citrix.cpsm.api.APIClient ###### Cortex API Method failed: Customer with id 1 not found.

[2015-06-26 06:35:26.916] ERROR catalina-exec-4 com.citrix.cpsm.service.CPSMApiService ##### Error while fetching customer using Cortex API com.citrix.cpsm.api.CPSMAPIException: Customer with id 1 not found.

The CPSM Admin user account i provided while trying to add service instance is 100% valid.

Screenshot of the error and CPBm server log are attached here with

Could you please help me with any lead to troubleshoot this....

Thanks,

Hisham

Attached Thumbnails

Attached Files

cpbm-server.log 1.45MB 3 downloads

HISHAM MOHAMMED MEMBERS 26 June 2015 - 07:12 AM

0

Administrator 2015年06月18日 03:03

How to change CPBM root password?

in コミュニティ/ CloudPortal Business Manager 2.x/

How to change CPBM root password?

We are trialling CPBM and installation went fine. We can login to root account using the default password. However, we get an error page when we tried to navigate to the MyProfile page. Can anyone help me with this?

ps . We can create new Service Provider users and their profile pages work just fine. The problem only happens with the Root account profile.

Much appreciated

J

John Yip MEMBERS 18 June 2015 - 03:03 AM

6

0

Tamer Al Kabani 2015年05月24日 11:24

Tagline/Page Title CPBM 2.3.1

in コミュニティ/ CloudPortal Business Manager 2.x/

Dears, could you please help in how to modify the tagline of CPBM 2.3.1?

Thanks in advance

Tamer

0

Administrator 2015年01月12日 09:29

Change Account Type

in コミュニティ/ CloudPortal Business Manager 2.x/

Change Account Type

Hi,

is it possible to change the account type on an existing account like from Retail to Corporate?

Thanks

René

Rene Krische MEMBERS 12 January 2015 - 09:29 AM

7

0

yesid Mora 2014年11月05日 19:24

Sync Channels With Price Catalog

in コミュニティ/ CloudPortal Business Manager 2.x/

Hello, I have a many Channels with different price, and in the general catalog have other price the products and products bundle, is possible sync channels with the price in catalog.

4

0

Administrator 2014年10月21日 13:34

Subscription Activation User Notification

in コミュニティ/ CloudPortal Business Manager 2.x/

Subscription Activation User Notification

Hy,

i got a problem with the Email Notifications. When i register a new account, everything seems to work. I recive the Welcome Mail, the user activation mail, the Launch notification mail and many more. But when i buy a subscription/ bundle there comes no mail.

Does anybody know how can i fix this?

Thanks

Rene

Rene Krische MEMBERS 21 October 2014 - 13:34 PM

4

0

Administrator 2014年10月20日 08:43

CPBM Custom Accounttypes

in コミュニティ/ CloudPortal Business Manager 2.x/

CPBM Custom Accounttypes

Hello Citrix community,

I found my next problem which I can't solve..

As described in the eDocs I added new account types to the CPBM software. I followed step two and added the required resources into custom application properties.

So i did it in the following files:

PortalCustomApplicationResources.properties (citrix.cpbm.custom.portal-2.3.0.jar)

CustomApplicationResources.properties (citrix.cpbm.custom.common-2.3.0.jar)

ApplicationResources.properties (portal.appresources-2.3.0.jar, here are the retail, corporate and trail defined)

However, there are no changes after a reboot... It's ignoring the language files (see attached image, yes I'm using the corporate icon)

Does anyone know, how to solve this issue?

Thanks

Thomas

Attached Thumbnails

Thomas Martinovic MEMBERS 20 October 2014 - 08:43 AM

3

0

Administrator 2014年10月15日 14:57

CPBM with LDAP

in コミュニティ/ CloudPortal Business Manager 2.x/

CPBM with LDAP

Hi everyone, it's me again,

The following problem brings me back to you:

We wanted to migrate CPBM zu LDAP authentication.

After sorting out certificate problems, we are now fighting of not being able to add users to already recorded companies.

Our LDAP tree structure looks like:

ou=BIS-internal (our Default Channel is called like that)

ou=AA000081 (CPBM is already able to record that @ our LDAP Server)

cn=GGans (there the CPBM stops with an error, because it seems to us, as it couldn't recort this argument)

To us it seems as we have a missing scheme, which makes it impossible to us to go further steps.

In detail the errormessage @ CPBM looks like:

[2014-10-15 15:34:39.903] ERROR catalina-exec-11 c.c.cpbm.portal.fragment.controllers.AbstractTenantController com.vmops.service.exceptions.LDAPException: org.springframework.ldap.InvalidAttributeValueException: [LDAP: error code 21 - objectclass: value #1 invalid per syntax]; nested exception is javax.naming.directory.InvalidAttributeValueException: [LDAP: error code 21 - objectclass: value #1 invalid per syntax]; remaining name 'cn=GGans,ou=AA000081,ou=BIS-internal'

thanks

thomas

Thomas Martinovic MEMBERS 15 October 2014 - 14:57 PM

1

0

Administrator 2014年10月09日 11:56

changestate BSS-API

in コミュニティ/ CloudPortal Business Manager 2.x/

changestate BSS-API

Hello,

I'm trying to change a state in cpbm over the bss-api, however, I'm not able to get it working.

Updating an account, or creating a payment works well.

I always receive a '401 (Unauthorized)' error with the root account, and in the /var/log/coud/portal/cpbm-server.log is a AccessDeniedException described...

This Data I'm sending:

URL: http:// 10.225.0.61:8080/portal/api/accounts/69c37ae8-f46a-498e-a62b-fb00c5cbf90d/changestate.xml?signature=plfS9Sk9EzuRhbi0kVATGSyxKx8%3D

POST: _=1412855096472&apiKey=93GiESfjf2sqJcqVIKsNYH14XEBxkZZgbjQZ9ktP7mpPehoDZQZ611NpNTwG2gALTH72rNyydNOwXsNjTL3f6g&memo=test&newstate=ACTIVE&statechangecause=1

Any ideas??

Thanks a lot

Thomas

Attached Files

cpbmlog.txt 8.26K 3 downloads

Thomas Martinovic MEMBERS 09 October 2014 - 11:56 AM

2

0

yesid Mora 2014年09月30日 22:09

Create many Subscriptions not use API

in コミュニティ/ CloudPortal Business Manager 2.x/

Hello, I need Create more to one Subscriptions in the portal CPBM but the option is for customers and do not like use API is possible other option?,thanks

1

0

Administrator 2014年09月24日 15:07

New Accounttypes - payment_mode

in コミュニティ/ CloudPortal Business Manager 2.x/

New Accounttypes - payment_mode

Hello,

we have tried to add new Accounttypes in CPBM. Is there anywhere an extendet discription for every option?

I´ll need it for following Points:

- instantpay_required

- autopay_required

- extend_credit

- notional_billing

- deposit_required

and

payment_modes (i´ve found only in the eDocs, that 2 is for Credit Card Payment)

Thanks a lot

Rene Krische MEMBERS 24 September 2014 - 15:07 PM

4

0

yesid Mora 2014年09月22日 19:33

CPBM to CPSM

in コミュニティ/ CloudPortal Business Manager 2.x/

Hello, I integrate CPBM with CPSM and i create a user in CPBM but in the process to create not possible assign password for user admin to CPSM, and not possible access with user to CPSM for verify deploy service or assign the service directly in CPSM. is possible assign this password, thanks

0

yesid Mora 2014年09月22日 19:21

Table ACTIVEMQ_LOCK DB cloud_portalmq

in コミュニティ/ CloudPortal Business Manager 2.x/

Hello, I have a Problem with table ACTIVEMQ_LOCK, because not possible create a dump for the database cloud_portalmq, but i stop the service for Cloud-Portal the database not have problem, additionally when the service is running not possible access a information or see the data in this table, please helpme, because not possible generate backups of database

4

0

Administrator 2014年09月16日 08:04

CPBM BSS API - Payments

in コミュニティ/ CloudPortal Business Manager 2.x/

CPBM BSS API - Payments

Dear everyone

I'm trying to create a new payment via the BSS API in CPBM. I followed the tutorial by Tariq Iqbal (Thank you for this nice tutorial!!) and reading the data works well.

However, when I try to create a payment, I always receive: [{"message":"User not found","code":400,"args":null}] Even via root, or via account.

Trying with root:

POST: /accounts/e64e403b-3341-4220-8fd8-8c8320f889a7/payments.json

DATA: _=1410854194165&apiKey=asdfDerTuasdfQGoTasdfsm3tBcYho1t-adfdjK4VMC2xgsJEKuh-r0xIasdfgfHw3asdfG6adsfjSso1yJkQ&uuid=185a0b85-67fb-4fdd-91af-9283f2e2383c&amount=200&signature=qWmYLztasdf%2BvZj5yjRasdfyXZ4%3D

Does the UUID in the post data mean a user uuid?

Trying with account:

POST: /account/payments.json

DATA: _=1410854372889&apiKey=anotherapikeyQGoTasdfsm3tBcYho1t-adfdjK4VMC2xgsJEKuh-r0xIasdfgfHw3asdfG6adsfjSso1yJkQ&amount=200&signature=qWmYLztasdf%2BvZj5yjRasdfyXZ4%3D

In both cases the log says:

[2014-09-16 10:01:05.272] INFO catalina-exec-4 com.citrix.cpbm.api.security.APIAuthenticationProcessingFilter Entering into doFilterInternal()

[2014-09-16 10:01:05.272] INFO catalina-exec-4 com.citrix.cpbm.api.filters.ApiValidationHelper Entering into validateRequest()

[2014-09-16 10:01:05.576] INFO catalina-exec-4 com.citrix.cpbm.api.security.APIAuthenticationProcessingFilter exiting from doFilterInternal()

Is there a bug in the api or do I need to consider something which is not described in the edocs?

We are using the CPBM v2.3.1

Thanks!

Thomas Martinovic MEMBERS 16 September 2014 - 08:04 AM

2

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Administrator 2014年09月12日 02:53

How to delete retire product in cpbm2.3

in コミュニティ/ CloudPortal Business Manager 2.x/

How to delete retire product in cpbm2.3

Dear everyone:

Today,I have retire product the product in cpbm2.3?but when the end user login the cpbm,he can still find the retire product in the Utility Rates?I want to delete the retire product,who can help me,Thans?

wei sun MEMBERS 12 September 2014 - 02:53 AM

6

0

yesid Mora 2014年09月02日 21:24

Unpublish or delete Product Bundle Catalog

in コミュニティ/ CloudPortal Business Manager 2.x/

Hello Guys, please help me inform how unpublished or delete the product bundle that the Channel (catalog) specific, I need remove the bundle the one channel catalog, but need that the same bundle is publish in the other channels, thanks

2

0

yesid Mora 2014年08月27日 21:59

Sync With reference catalog

in コミュニティ/ CloudPortal Business Manager 2.x/

Hello today have a problem when I sync the channel with catalog generate error Failed to sync the channel with the reference price book. And not possible add a new product bundle to catalog channels

Error Reference Number:

_________________________

1409154027159

Request Information:

___________________

URI: /portal/portal/channels/syncchannel

Source: 10.109.3.37@10.109.3.37:50987

Method: POST

Authenticated User: User [Email=ymora@o4it.com, firstName=ROOT, lastName=USER, username=root]

Params:

______________

channelId : 7

Headers:

______________

host : server.2cloudnow.com

accept : text/html, */*; q=0.01

owasp_csrftoken : VFGH-2DWA-LVEV-14BH-L1N1-Q0WJ-7DKX-UCQZ

origin : http://server.2cloudnow.com

x-requested-with : XMLHttpRequest, XMLHttpRequest

user-agent : Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.143 Safari/537.36

content-type : application/x-www-form-urlencoded;charset=UTF-8

referer : http://server.2cloudnow.com/portal/portal/channels/list

accept-encoding : gzip,deflate,sdch

accept-language : en-US,en;q=0.8,es;q=0.6

cookie : JSESSIONID=63808E88A9E85E8C4DFEFB9863D267FE

x-forwarded-for : 67.107.120.34

x-forwarded-host : server.2cloudnow.com

x-forwarded-server : NAP571003037.cloudnow.local

connection : Keep-Alive

content-length : 11

Cookies:

______________

JSESSIONID : 63808E88A9E85E8C4DFEFB9863D267FE

Error details:

______________

java.lang.NullPointerException

at com.vmops.service.impl.ChannelServiceImpl.syncChannel(ChannelServiceImpl.java:688)

at sun.reflect.GeneratedMethodAccessor972.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:616)

at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)

at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)

at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:67)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)

at $Proxy251.syncChannel(Unknown Source)