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Identify an Agent

 
 
 

If you chose not to identify the agent when you installed it you can do so at anytime as described below, or you can manually identify the agent by editing the registry.

  1. Right click the rCloud Agent tray icon.

    rcloud-help-shadowprotect-54.gif

  2. Click Agent Identity.

  3. Log in with your Accelerite credentials.

    rcloud-help-shadowprotect-55.gif

  4. Select the client and the agent and click Identify Agent.

    rcloud-help-shadowprotect-56.gif

  5. Click OK to confirm when you see the warning about not being able to change the identity of the agent after it is identified and associated with a client. To change the identity, you must reinstall the agent.

 
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