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CloudPortal Business Manager integration with opensource tools

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CloudPortal Business Manager integration with opensource tools

Hi All,

Is there anyway to integrate OTRS,Zenoos and Vtiger with Cloudportal Business manager? I don’t want to go with salesforce which is already integrated with CPBM.

Thanks,
Raju


ksn raju MEMBERS 24 January 2013 - 06:38 AM
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CloudPortal Business Manager integration with opensource tools

Raju, I am afraid we do not have way to integrate neither OTRS nor Zenoos with CPBM, yet.

Radek.


Radoslaw Smigielski CITRIX EMPLOYEES 28 January 2013 - 10:21 AM
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Hi Raju,

Although this is not yet possible to integrate such tools, the next major release of CPBM should provide such integration capability.

Regards,

Tariq Iqbal
Senior Consultant

S: +44(0)20 3603 0540

tariq.iqbal@shapeblue.com | www.shapeblue.com | Twitter:@shapeBlue

ShapeBlue Ltd, 53 Chandos Place, Covent Garden, London, WC2N 4HS


TARIQ IQBAL MEMBERS 10 February 2013 - 23:21 PM
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Tariq, I am not sure from where did you get this information from but from what I confirmed today:
1. it will be possible to integrate third party system with CPBM 2.0 using connectors
2. but we are not going to implement connectors for OTRS, Zenoos nor Vtiger.
3. there will be available other connectors for other systems (SalseForce)

For more precise info I would advice post question on dedicated for CloudPortal Business Manager forum.

Radek.


Radoslaw Smigielski CITRIX EMPLOYEES 11 February 2013 - 11:39 AM
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Radek,
We are saying the same thing although you have gone into greater detail.
I agree the question ideally should be posted on the CPBM forum.
Regards,
Tariq


TARIQ IQBAL MEMBERS 11 February 2013 - 12:34 PM
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