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Pankaj Paliwal

Create new user issue (self registration) - Cannot select Currency

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Create new user issue (self registration) - Cannot select Currency

Hi,

I installed CPBM v1.4.2 and during the configuration I added 2 currencies, USD and CAD. everything shows up ok when creating products and bundles but I have a problem when I try to sign up as a 'Retail' user.

During the first screen of the sign-up process, I am required to select currency, but the drop-down menu does not have any option and I cannot proceed since this is a mandatory field.

I checked under Administration > Accounts Details > Retail > On boarding controls but did not find any option that may affect that.

Any suggestions on what I am doing wrong?

Edited by: Jacobbe on Aug 9, 2012 4:15 PM


Jacob Ben-David MEMBERS
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Pankaj Paliwal
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Create new user issue (self registration) - Cannot select Currency

Hello Jacobbe,

During signup process you see all the supported currencies for the default catalog. It seems in your setup there is not supported currencies.
Can you please check if you have currency added to the default catalog?
To check if currencies are added please follow below steps:
1. Navigate to Products> Channels & Catalogs > Default (catalog) > Currencies sub tab
2. Check the currencies.

You can add more currencies by following the process at : http://support.citrix.com/proddocs/topic/cloudportalbusiness-14/ccpb-channelsandcatalogs.html

Please let me know if this solves the issue.

Thanks,
Manish


Manish Agarwal CITRIX EMPLOYEES
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Pankaj Paliwal
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Thank you, that was the cause.


Jacob Ben-David MEMBERS
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