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ISO image upload stuck

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ISO image upload stuck

Hi all

I have an ISO upload that is stuck at 39% and not moving. There is no option within the portal to stop or delete the ISO.

Any idea's how I can kill the upload?

thanks


Johan Grant MEMBERS 07 January 2013 - 16:00 PM
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ISO image upload stuck

Johan, how long have you had this 39% state? If process is still going, CS doesn't let you delete this task but after some time even if upload will fail you should get en option to delete this unsuccessful upload/template.
Do you still see this unfinished upload?

Radek.


Radoslaw Smigielski CITRIX EMPLOYEES 08 January 2013 - 09:53 AM
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Coming up to 24 hrs and still stuck


Johan Grant MEMBERS 08 January 2013 - 11:00 AM
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Ok so what you can try to do is:

1. Find the Link Local IP Adddress of your SSVM
make sure this is a correct SSVM if you have more then one zone.
2. using this IP and private key login into SSVM (let me know if you need help with this step)
3. do to /tmp and do: wget <ISO image URL>

Are you able to download this ISO image?

Radek


Radoslaw Smigielski CITRIX EMPLOYEES 09 January 2013 - 09:10 AM
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Results below. I'm guessing that the ISO coudl be corrupt?

Woudl it be as simple as replacing the corrupt iso image and re-running the command?

-2013-01-09 09:16:26-- http://192.168.19.51/CentOS62.iso
Connecting to 192.168.19.51:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 4423129088 (4.1G) [application/octet-stream]
Saving to: âCentOS62.isoâ

34% [===========> ] 1,521,793,624 52.1M/s in 27s

Cannot write to âCentOS62.isoâ
root@s-16-VM:/tmp#


Johan Grant MEMBERS 09 January 2013 - 09:24 AM
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rebooting the SSVM resolved the issue. But would still like to know if there is a better way to resolve the issue rather than rebooting the SSVM.

thanks


Johan Grant MEMBERS 09 January 2013 - 12:40 PM
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Johan, when your template download process will fail you can always remove this template and re-define the same template again. There is no easy way to restart the download process I am afraid. And I am trying to not encourage users to mess with database directly as much as it is possible.

Radek.


Radoslaw Smigielski CITRIX EMPLOYEES 14 January 2013 - 12:26 PM
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