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[800] [Internal Error] - During Proxy Preload
We have a number of Satellite servers reporting error 800 when performing a proxy preload.
20181029 11:06:10 Info: RPS/Static: synchronizing with radia://RPS_A04SLOAP023@clientmgmt-tier2:3464
20181029 11:06:10 Info: Searching SSL certificate and key files: E:/RCA/ApacheServer/conf/ssl/server.crt, E:/RCA/ApacheServer/conf/ssl/server.key
20181029 11:06:10 Error: SSL certificate and key files - E:/RCA/ApacheServer/conf/ssl/server.crt and E:/RCA/ApacheServer/conf/ssl/server.key - could not be found.
20181029 11:06:10 Info: RPS/Static: dispatching: E:/RCA/ProxyServer/bin/rps/radskman d=1,uid=RPS_A04SLOAP023,ip=clientmgmt-tier2,port=3464,datauri=http://clientmgmt-tier2:3466,preload=E:\RCA\DATA\ProxyServer\static,d=1
20181029 11:09:32 Warning: RPS/Static: sync: Radskman rc:[800] [Internal Error] (CHILDSTATUS 10072 800)
It seems that this is happening when trying to cache the October DISCOVER_PATCH service
ctime mtime service_id product app_name catgroup errornum event status del_time ver_time inst_time fix_time nvd_domain nvd_class jobid cjobid downl_time
2014-10-21 10:59:42.000 2018-10-29 11:16:58.000 DISCOVER_PATCH NULL Scanning for Patch Vulnerabilities NULL 800 Update (Preload) Internal Error NULL 2018-10-28 03:00:17 2017-08-16 17:34:08 2018-10-28 03:00:17 PATCHMGR ZSERVICE MachineConnect 7848:20 NULL
In some cases, we have been able to resolve this by manually syncing the servers (i.e. nvdkit sync-server.tcl -metadata 0 -resources 1)
We are currnetly running the following version:
module nvdkit build 700.21 20160929 12:50:30 UST
module bin/unzip version 6.0 20160929 13:16:53 UST
module bin/zip version 3.0 20160929 13:16:53 UST
module lib/iocpsock version 3.0 20160929 13:16:54 UST
module lib/itcl version 3.3 20160929 13:16:51 UST
module lib/ldap version 3.4 20160929 13:16:53 UST
module lib/ldaps version 3.4 20160929 13:16:53 UST
module lib/mk version 2.4.9.7 20160929 13:16:54 UST
module lib/nvdbase version 3.0 20160929 13:16:52 UST
module lib/nvdkit version 8.4.13.700.21 20160929 13:16:51 UST
module lib/openldap version 2.4.23 20160929 13:16:53 UST
module lib/openssl version 1.0.2j 20160929 13:16:51 UST
module lib/sqlite3 version 3.6.10 20160929 13:16:54 UST
module lib/tbcload version 1.4 20160929 13:16:54 UST
module lib/tcl8.4 version 8.4.13 20160929 13:16:51 UST
module lib/tclodbc version 3.0 20160929 13:16:54 UST
module lib/tclx version 8.4 20160929 13:16:54 UST
module lib/tdom version 0.8.2 20160929 13:16:51 UST
module lib/thread version 2.6.5 20160929 13:16:51 UST
module lib/tls version 1.6.7 20160929 13:16:51 UST
module lib/tnc version 0.3 20160929 13:16:51 UST
module lib/trf version 2.1 20160929 13:16:54 UST
module lib/udp version 1.1 20160929 13:16:54 UST
module lib/vfs version 1.3 20160929 13:16:51 UST
module lib/zlib version 1.2.3 20160929 13:16:53 UST
dmabatch: 8.4.700.21
dcs.tkd build: 150
rps version: 09.21.0000 build 92782
Any ideas or suggestion on what could be causing this behaviour?
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