Managing users' information of a customer account
You can view the user information of a customer account, edit the user information, deactivate a user or remove a user. You can manage the user information such as user details, reset user passwords and preferences, email addresses for notifications.
- Log in to CloudPortal Business Manager UI as Root user.
- Click the Accounts tab. You can view all accounts along with the account details.
- Select the account whose user information you want to manage.
- Place your cursor over the manage icon (that looks like a gear wheel) and click View Users. You can view all users of that account.
- Select the user whose information you want to manage.
- Place your cursor over the manage icon (that looks like a gear wheel) and click Edit.
- Make the desired changes. You can modify any of the user properties such as time zone, language, user details, and user password.
- To add an image, click Manage your profile image at Gravatar and follow the instructions to upload a photo to gravatar.com.
- To change the time zone and preferred language, follow these steps:
- Click Edit in the Preferences pane.
- Select the new time zone and preferred language and click Save.
- To change the user details, follow these steps:
- Click Edit in the Details pane.
- Make the required changes and click Save.
- To request the user for a password reset, follow these steps:
- Click Reset Password in the Login Information pane.
- Click Confirm to send a mail to the user to reset the password.
- To deactivate or remove the user, follow these steps:
- In the selected user page, click the gear wheel icon and then click the appropriate action.
- Click Confirm to confirm your action or click Cancel to cancel your action.
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