IMPORTANT - Please Upgrade to the Latest Radia Patch Release

 
 
 

*** IMPORTANT ANNOUNCEMENT ***

Accelerite has created critical Hotfixes for all supported versions of HPCA released by Hewlett Packard (HP). The Hotfixes as announced through this support portal are now available and we urge all users of the releases detailed below to immediately start planning to deploy the required Cumulative Patch/Hotfix for the product to apply this critical update.

To avoid future problems please plan to run the latest Radia release or patch level by October 21st.

Accelerite’s support staff are notified of these Hotfixes and will be available to assist. Customers can contact Radia Support by logging a trouble ticket on this support portal or emailing help-epm@accelerite.com.

The Hotfix requires latest Cumulative Patch level and OpenSSL Hotfixes as pre-requisites. The latest Cumulative Patch matrix for the currently supported versions of Radia CA is listed below.

 

Radia VersionLatest Server PatchLatest Agent PatchUpdate to Latest Patch RequiredAvailable Date (Tentative)
7.8 Classic 7.8.11 7.8.11 YES - Please contact support Available
7.8 Enterprise 7.8.13 7.8.11 YES - Please contact support Available
7.8 Standard 7.8.13 7.8.11 YES - Please contact support Available
7.9 Enterprise 7.9.11 7.9.9 YES - Please contact support Available
7.9 Standard 7.9.11 7.9.9 YES - Please contact support Available
8.1 Enterprise 8.1.3 8.1.3 YES - Please contact support Available
8.1 Standard 8.1.3 8.1.3 YES - Please contact support Available
9.0 9.0.1 9.0.1 NO - No action required  NA
9.1 n/a n/a NO - No action required  NA

 

As information becomes available Accelerite will continue share with the Radia community. Accelerite is working hard to ensure that all of its customers receive the highest level of support but please continue to monitor the Announcements section of the support portal or subscribe for announcement updates.

 
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