If you are interested in submitting a product enhancement request, you can do so by creating a service request. 
 

For enhancements submitted by creating a service request with Persistent Support,once documented, the request is submitted into the enhancement review system and an identification number is provided to you. Your service request will remain open until a decision has been made regarding your request.

Product management reviews open enhancement requests on a periodic basis and considers them for inclusion in a future product release. Product enhancements are not considered or implemented in current or prior product releases. There is no guarantee that a specific enhancement request will be implemented in a future version of our products. At our discretion, we may determine that certain enhancements to functionality in the product can be offered for an additional charge or as a chargeable option. All suggested enhancements shall become the sole and exclusive property of Quest and may be used by Persistent in any way without restriction or obligation to you.

Product Defects

If your issue is determined to be a defect in our software, it is recorded in our defect tracking system and a unique defect ID is provided. Your service request remains open until a decision has been made regarding the defect. Notifications of new product releases are emailed to you if you have configured your profile on our Support Portal to receive product notifications. Product release notes contain a list of resolved issues that were addressed in the release. We do not guarantee that all defects identified will be fixed in a future release of the product.