9.1 Client upgrade package contains a zstop that does not work with v7.9 clients.

May 28, 2014 16:12

In the service RCA_AGENT_0910_UPGRADE_WIN
(which comes with 9.1 media for client upgrade purposes)
contains a zstop for client version which is EDMGETV(ZMASTER,ZPKGRELI)>='V0910.20140131'
unfortunately, the version in ZPKGRELI for version 7.9.x (we have 7.9.6 and 7.9.8 clients) shows as
V796.20120220
V7 is NOT less than V09 and so the zstop takes effect, and the package does not install.

Before we reinvent the wheel to fix it..Has anyone already run into this and if so how did you deal with it?

2 comments

Please sign in to leave a comment.

Previous 2 comments

Date Votes

Permanently deleted user

May 28, 2014 16:47

Regarding your question:

9.1 Client upgrade package contains a zstop that does not work with v7.9 clients.

Please try the following:

Navigate to PRIMARY > SOFTWARE > ZSERVICE and select appropriate Agent Migration
Service as per your operating system:
n For Linux - RCA Agent 0910 Upgrade Linux
n For Macintosh - RCA Agent 0910 Upgrade Mac86
n For Windows - RCA Agent 0910 Upgrade Windows
3. Update ZSTOP expression for your operating system as given below:
Operating
System Current ZSTOP Value Change To
Windows EDMGETV(ZMASTER,ZPKGRELI)