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CloudPortal Business Manager 2.x
Accepting new email, webpage can be found - HELP
Hello,
I have just reinstalled the server for the 11th time, i have made VERY sure that i have set the parameters correct.
I have Not event set up CloutPlatform Serverices yet.
I have only changed the root password, then i thought i would change smtp address.
so now the system askes me to validate my new mail address..........!!!!!!
i get..... Were sorry, but the page you have requested is not available.
Please tell me somthing good, do i have to wait for somthing scheduled to be done ?
I am using CentOS 6.4 64Bit, is it the operating system there is something wrong with, Which should i use ?
I would like to hear from Citrix, or somebody that have a working installation, because i am clearly not getting CPBM 2.0.0-1 to work. 11 times installed none working.
Please help, is it possible to increase the logging level so it is not only programmers who can read the logs,
can i get more logs, more detail logs, all i see in my log files is error in somthing jave line 22.
Kind regards
Gert
Previous 12 comments



> I have only changed the root password, then i thought i would change smtp address.
where and how did you change the smtp address?
> is it worth trying CentOS6.4 32Bit ?
I do not think this is an issue.


> Please help, is it possible to increase the logging level so it is not only programmers who can read the logs, can i get more logs, more detail logs, all i see in my log files is error in somthing jave line 22.
Yes, you could change the logger level in the file /usr/share/vts3/config/serviceability.xml.
You need to set "<logger level=" for the desired module to one of INFO|WARN|DEBUG|TRACE.



I have finished installing the server, i have registered cloud platform service.
now when i have created an account and click on history I get the page can not be..
i get this in the log file:
---- Debugging information ----
message : Cannot construct com.vmops.event.VerifyEmailRequest as it does not have a no-args constructor
cause-exception : com.thoughtworks.xstream.converters.reflection.ObjectAccessException
cause-message : Cannot construct com.vmops.event.VerifyEmailRequest as it does not have a no-args constructor
class : com.vmops.event.VerifyEmailRequest
required-type : com.vmops.event.VerifyEmailRequest
path : /com.vmops.event.VerifyEmailRequest
line number : 1
-------------------------------
at org.springframework.jms.support.converter.MarshallingMessageConverter.fromMessage(MarshallingMessageConverter.java:190)
at org.springframework.jms.listener.adapter.MessageListenerAdapter.extractMessage(MessageListenerAdapter.java:407)
at org.springframework.jms.listener.adapter.MessageListenerAdapter.onMessage(MessageListenerAdapter.java:345)
at com.citrix.cpbm.jms.listener.adapter.MessageListenerAdapter.onMessage(MessageListenerAdapter.java:53)
at org.springframework.jms.listener.adapter.MessageListenerAdapter.onMessage(MessageListenerAdapter.java:330)
at org.springframework.jms.listener.AbstractMessageListenerContainer.doInvokeListener(AbstractMessageListenerContainer.java:535)
at org.springframework.jms.listener.AbstractMessageListenerContainer.invokeListener(AbstractMessageListenerContainer.java:495)
at org.springframework.jms.listener.AbstractMessageListenerContainer.doExecuteListener(AbstractMessageListenerContainer.java:467)
at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.doReceiveAndExecute(AbstractPollingMessageListenerContainer.java:325)
at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.receiveAndExecute(AbstractPollingMessageListenerContainer.java:263)
at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.invokeListener(DefaultMessageListenerContainer.java:1058)
at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.executeOngoingLoop(DefaultMessageListenerContainer.java:1050)
at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.run(DefaultMessageListenerContainer.java:947)
at java.lang.Thread.run(Unknown Source)
Caused by: org.springframework.oxm.UnmarshallingFailureException: XStream unmarshalling exception; nested exception is com.thoughtworks.xstream.converters.ConversionException: Cannot construct com.vmops.event.VerifyEmailRequest as it does not have a no-args constructor : Cannot construct com.vmops.event.VerifyEmailRequest as it does not have a no-args constructor
---- Debugging information ----

Hello,
I just rebooted the server then that went away, properbly some cache issue..
But i do not get registrations mail, and i can not see the web page all accounts,account,history,view
i get page not found.
I have removed the line in my.conf on the sql server, stille no email, there is a listning service on 9125..
Any thoughts ?
Kind regards
Gert


Hi Gert,
I think you did not receive the verification email because of the exception you mentioned in previous comment. And I suspect the reason for this exception could be the Java version on the CPBM server.
CPBM 2.0 does not support Java 7.
Could you please confirm the Java version on CPBM server?
You can use following command to get the Java version.
$ java -version
Thanks,
Manish



Hi Gert,
Yes, please try installing Java 1.6.
Thanks,
Manish


Bill,
Yes, it will fix an issue.
If you are running SMTP over SSL you may need to add server`s certificate.
SSL problem description:
https://blogs.oracle.com/gc/entry/unable_to_find_valid_certification
and the solution:
http://code.google.com/p/java-use-examples/source/browse/trunk/src/com/aw/ad/util/InstallCert.java
Regards,
Anton K
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