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yesid Mora

Sync With reference catalog

Hello today have a problem when I sync the channel with catalog generate error Failed to sync the channel with the reference price book. And not possible add a new product bundle to catalog channels

 

Error Reference Number:
_________________________
1409154027159
 
Request Information:
___________________
URI: /portal/portal/channels/syncchannel
Method: POST
Authenticated User: User [Email=ymora@o4it.com, firstName=ROOT, lastName=USER, username=root]
 
Params:
______________
channelId : 7
 
Headers:
______________
host : server.2cloudnow.com
accept : text/html, */*; q=0.01
owasp_csrftoken : VFGH-2DWA-LVEV-14BH-L1N1-Q0WJ-7DKX-UCQZ
x-requested-with : XMLHttpRequest, XMLHttpRequest
user-agent : Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.143 Safari/537.36
content-type : application/x-www-form-urlencoded;charset=UTF-8
accept-encoding : gzip,deflate,sdch
accept-language : en-US,en;q=0.8,es;q=0.6
cookie : JSESSIONID=63808E88A9E85E8C4DFEFB9863D267FE
x-forwarded-for : 67.107.120.34
x-forwarded-host : server.2cloudnow.com
x-forwarded-server : NAP571003037.cloudnow.local
connection : Keep-Alive
content-length : 11
 
Cookies:
______________
JSESSIONID : 63808E88A9E85E8C4DFEFB9863D267FE
 
Error details:
______________
 
java.lang.NullPointerException
        at com.vmops.service.impl.ChannelServiceImpl.syncChannel(ChannelServiceImpl.java:688)
        at sun.reflect.GeneratedMethodAccessor972.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:616)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
        at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:67)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy251.syncChannel(Unknown Source)
        at sun.reflect.GeneratedMethodAccessor972.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:616)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy728.syncChannel(Unknown Source)
        at com.citrix.cpbm.portal.fragment.controllers.AbstractChannelController.syncChannel(AbstractChannelController.java:1272)
        at sun.reflect.GeneratedMethodAccessor1118.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:616)
        at org.springframework.web.bind.annotation.support.HandlerMethodInvoker.invokeHandlerMethod(HandlerMethodInvoker.java:176)
        at org.springframework.web.servlet.mvc.annotation.AnnotationMethodHandlerAdapter.invokeHandlerMethod(AnnotationMethodHandlerAdapter.java:436)
        at org.springframework.web.servlet.mvc.annotation.AnnotationMethodHandlerAdapter.handle(AnnotationMethodHandlerAdapter.java:424)
        at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:790)
        at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)
        at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:669)
        at org.springframework.web.servlet.FrameworkServlet.doPost(Framework

 


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Administrator
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Sync With reference catalog

Hi Yesid,

 

In order to understand the issue we need to look into logs and database. I would suggest you to log a case with Citrix support for this.

 

Thanks,

Manish


Manish Agarwal CITRIX EMPLOYEES 27 August 2014 - 23:13 PM
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Cesar Garcia

Hello Manish, thanks I open a Case with Citrix Support


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