Matthew, sorry to hear about your troubles. I will try my best to help you out here on the forum but I do recommend that if you have a support contract with Citrix then better report an incident with them as well.

Please answer the following questions:

1. At the moment, is any SSVM running (agent status is reported Up) in the zone you are deploying the VMs in?

2. Are you using storage tags?

3. I need more information about the available space, both in the DB and as reported in mgmt server logs during deployment. How can you share that information?

Hi there

1. Yes the Secondary Storage and Console SSVms are running as well as the VR

2. No

3. How do i obtain this information - apologies if its simple. I can lo0ok at the SR in Xencentre and tell you what that says

thanks

SR1 - Used bytes 575424954368, capacity bytes 1539317956608

SR2 - Used bytes 50042241024, capacity bytes 644232511488

SR3 - Used bytes 22674407424, capacity bytes 2199023255552

SR4 - Used bytes 25065160704, capacity bytes 697927991296

Thats from the DB

Hmm, are you able to specifically nail down the step in the VM deployment operation where it fails. I am not sure if this issue is related storage getting full, the error message might be misleading. I could really help if I could get my hands on the management server logs and/or SMlogs.

Can you open a ticket with support so we can have a deeper look at the issue?