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Hello,
I am unable create a Virtual Machine while connecting via api call using Customized compute offering. It generates an error " Unable to verify user credentials ". Even if I am using right api and secret key. Same keys working for non customized offering.
Request to cloudstack :
apiKey=njvsbc4XgcJy4LietGzvPxAIaVBE5LXFt7PvoORRcxog9Uc5R97Bo2Cmx2s9NgSSpMSyoBlal_4_8GTSkPjeSQ&command=deployVirtualMachine&details%5B0%5D.cpunumber=2&details%5B0%5D.cpuspeed=1000&details%5B0%5D.memory=1024&networkids=7444fc22-20ca-4065-9875-cbcbe91cfa42&response=json&serviceofferingid=d6b264db-3c3d-4cca-8698-4d6b66a46e35&templateid=2dfa0a67-d3eb-4cbd-b7f8-e26bec871b52&zoneid=6197512c-037f-4146-8e10-517be3d881f5&signature=T9mOyRuKO9KzG4mQpXsx%2B4gTO1o%3D
Error :
{"deployvirtualmachineresponse":{"uuidList":[],"errorcode":401,"errortext":"unable to verify user credentials and/or request signature"}}
9 comments
0
Hello Mohanapriya
,
Please con you confirm the Cloud Platform version in use?
Regards,
Abhisek
0
Hello,
I got the same error message for a couple days ago:
Please check that the time is correct on the citrix cloudplatform managment server, domain controller and your client etc
Regards
Robert
0
@Robert Thankyou. But I am not mapping any time in url. CloudStack call in working for non-customized offering . Incase of customized it fails.
0
Hi Mohanapriya,
Is the API call generated from CloudPlatform UI client or you are running it from different client?
Is the signature generated specifically for the above API call?
0
Its running from different api client. But signature is the problem. I formed command string as same as CloudStack.
Request in CloudStack :
http://192.168.1.162:8080/client/api?command=deployVirtualMachine&response=json&zoneid=af3ed220-7e36-4459-a6ea-9587a18246c0&templateid=10dff609-d818-4193-b6ce-27d54f365d71&hypervisor=KVM&serviceofferingid=a1613485-8cdf-4d84-8b97-8c2695128a2f&details%5B0%5D.cpuNumber=3&details%5B0%5D.cpuSpeed=1500&details%5B0%5D.memory=512&iptonetworklist%5B0%5D.networkid=7efa5852-7e1f-4a26-9351-00f9d863aa3e&_=1449562629188
Request while passing through our application :
apiKey=lGMCRQI6maiFCDsKuZAHI63u1upxCrUnNrWbXAnUZZE_qyEv7ozK_yNzYvNfXgX5x5mRcedIKynzSyLA5hf8yg&command=deployVirtualMachine&details%5B0%5D.cpuNumber=3&details%5B0%5D.cpuSpeed=1500&details%5B0%5D.memory=512&hypervisor=KVM&iptonetworklist%5B0%5D.networkid=7efa5852-7e1f-4a26-9351-00f9d863aa3e&response=json&serviceofferingid=a1613485-8cdf-4d84-8b97-8c2695128a2f&templateid=10dff609-d818-4193-b6ce-27d54f365d71&zoneid=af3ed220-7e36-4459-a6ea-9587a18246c0&signature=mNWU89ICwKzfcA8yUZ1qeamDU%2B4%3D
0
Hello Mohanapriya,
Looks like the API call is not contructed with proper authorization? You may use the scrpt from following link to generate it.
https://abhisekbasu.wordpress.com/2013/11/19/how-to-generate-signature-for-cloudstack-api/
Regards,
Abhisek
0
hi Abhisek,
By using that signature Generation only i got that Signature. If authorization is the problem it wont work for other features. But it working fine for other features except this custom Service offering. Thing which i noticed in custom parameters like cpuNumber, cpuSpeed - Speed and Number both first letter starts with uppercase. We cant find request parameters upper case in CloudStack. But why they did for this alone ?
0
Hello Mohanapriya,
This one looks interesting and needs more troubleshooting. Please create a support case with our technical support team.
Regards,
Abhisek
0
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