Problems with CPBM 2.0 Installation

May 29, 2013 12:07

Problems with CPBM 2.0 Installation

Hi everyone,

I have successfully installed Cloud Platform 3.0.6 and it is working fine. Now, I am trying to get CPBM working, but it behaves weirdly... I have a freshly installed CentOS 6.3 x64, and I am installing CPBM 2.0. I've done everything by this manual (http://support.citrix.com/proddocs/topic/ccpb-20-map/ccpb-install.html) but when I am trying to access it via web browser I am getting just a blank screen. Restarting the service and rebooting the machine doesn't help. Iptables are disabled, selinux is in permissive mode. I've tried it two times with exactly the same result - no errors in logs, no errors during installation, but when I am accessing http://my_CPBM_name:8080/portal/ - absolutely nothing is displayd in mozilla. Weirdly, IE gives me 404 error...

I am new to Cloud Portal, so I am out of ideas how to make it work... Any help?

Tigran Baluyan MEMBERS 29 May 2013 - 12:07 PM

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Pankaj Paliwal

March 23, 2016 07:47

Problems with CPBM 2.0 Installation

Hi Tbaluyan,

1. Could you please make sure that JAVA_HOME environment variable set it properly on this system.

Please check it by using echo $JAVA_HOME or export the java environment variable by using
export JAVA_HOME = /path/ to/ java & restart the cloud Portal service on the same terminal

2. Please share the logs on /var/log/cloud/portal/cpbm-server.log.

-Veeramani

Veeramani Thamizharasan CITRIX EMPLOYEES 30 May 2013 - 06:48 AM

Pankaj Paliwal

March 23, 2016 07:47

I've set JAVA_HOME variable, but it didn't solve the problem...

After some thorough log examining I've noticed, that there was some problem with database. After quite some time that I've spent testing the issue, I've found out that I had to set "localhost" as the database server name instead of server's FQDN. After that, everything worked.

I guess, this is an issue with mysql user privileges... May be a good idea to include this notice into install guide.

Tigran Baluyan MEMBERS 30 May 2013 - 10:13 AM

Gert Jensen

March 23, 2016 07:47

hello,

were you abe to integrade Cloud portal business manager, with CloudStack. ?
And which version are you using.. ?

I have to remove cloudportal business manager 2.0.1, as i could get it to Work with CP 3.0.6D

I just want to konw if it is possible to get it to Work with thise versions..

Kind regards
Gert Jensen

Pankaj Paliwal

March 23, 2016 07:47

Hi Gert,

Yes, eventually I've been able to integrate Cloud Platform 3.0.6 with CLoud Portal 2.0.1. It is possible.

Tigran Baluyan MEMBERS 03 June 2013 - 09:20 AM

Gert Jensen

March 23, 2016 07:47

Ok, thanks...

Did you do anything not in the install manual, e.i. iptables etc...
or did you just follow the install to the letter in the manual.

I know about the extra permissions you need to set on the mysql server but .. ?

Kind regards
Gert

Pankaj Paliwal

March 23, 2016 07:47

Apart from mysql permissions - everything is done by the install guide. Iptables and everything else is configured in the install scripts automatically.

Tigran Baluyan MEMBERS 03 June 2013 - 11:42 AM