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Tony Rodal

This application failed to install correctly

Has anyone every seen where an application was published and the full service satellites have been synced yet the job will not come down unless the client is pointed to the core? We have a job that gives the "This application failed to install correctly. Please contact your system administrator for assistance." error every time unless it's pointed to the core. The exit code in the connect.log is always 709. I've deleted the zservice and appropriate lib folder but the error persists. Any ideas?
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John Edmondson

The reason for the 709 will be found in the connect log.  Sometimes there is an MSI error code, or some other string.  That would be helpful in triage.

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Tony Rodal

It's failing on this error. Error 1308.Source file not found: http://127.0.0.1:3460/4703BE2F-2DEF-4EF0-89F8-25B792A72FAB/////APPLIC~1/MICROS~1/UProof/EXCLUD~1.LEX. Works fine from the core so is the data not syncing right to the Full Service Satellites?

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John Edmondson

If its true that other services similar to this one deploy properly from the satellite then its not likely a SAP problem. (I was thinking that the DATA sap for the satellite might be an issue).  Maybe the data proxy service\apache (depending) can't go upstream at the moment for some reason so the sats don't have the resources for this service?  (errors like that would also show up in the connect.log though if the client could not download the data resources.)

I am assuming the DCS sync is completed (would be seen in dmabatch log), but there is also a proxy sync that runs at that time.  If that is not completed, the sat is supposed to go upstream to get the resource when the client requests it.   If it can't, the connect log (or sometimes the radstgms.log or msihttp.log) might show problems downloading the resources on the client.  (and the proxy or apache logs on the server should also show problems).

I was also thinking about zstops at the package level but it works on the core so its not that.

just some ideas

 

 

 

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