Radia Patch Manager: October 2021 Patch acquisition issues

October 14, 2021 17:24

Problem:

The following error appears in the logs and no October 2021 bulletins are being acquired.

20211012 15:22:04 Error: can't read "bulletin_srvc_options(MS-KB5005635)": no such element in array
while executing
"split $bulletin_srvc_options($bname) "
(object "::Acquire::nEWMSFT0" method "::Acquire::NEWMSFT::get_srvc_filtered_bulletin_list" body line 14)
invoked from within
"get_srvc_filtered_bulletin_list"
(object "::Acquire::nEWMSFT0" method "::Acquire::NEWMSFT::convert_bulletins" body line 4)
invoked from within
"$p1 convert_bulletins"
20211012 15:22:04 Error: can't read "bulletin_srvc_options(MS-KB5005635)": no such element in array

Cause:

The Offline scan file format has changed.

Resolution:

Development is currently working on an official hotfix and a test hotfix is available. Please open a case with support and request the patch.tkd module.

3 comments

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Previous 3 comments

Date Votes

John Edmondson

October 14, 2021 19:12

the Offline scan file was just updated maybe they fixed it?

Update - Nope.

Jim Longo

October 21, 2021 11:38

Hi John,

Thank you for providing that information. It does not appear the Offline scan update resolved the problem and and the hotfix is still needed.

Jim Longo

October 27, 2021 16:42

The following hotfix is available, please find the details below.

Title: QCCR1C61011_Error: can't read "bulletin_srvc_options(MS-KB5005635)": no such element in array..
Released date: 27/10/2021

The Hotfix article link is available on Zendesk Portal at: https://support.accelerite.com/hc/en-us/articles/4412142613517