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Timothy Lothering

Unable to Logon to CPBMv2 after CCP 3.0.6 integration

Hi All,
I have a strange issue whereby I am unable to logon to the CPBM portal after integrating Cloud Platform. I have attached a screen shot of the error. I have also had a look at the cpbm-server.log file, but I cant seem to see where the problem is originating
This is in a Lab environment, and I am trying to get to grips with CCP & CPBM.
Anyone else have this issue?
Regards,
Tim

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Pankaj Paliwal
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Unable to Logon to CPBMv2 after CCP 3.0.6 integration

Hi Tim,

There is a known issue in CPBM 2.0, where login to the CPBM portal errors if there was a failure while adding the CloudPlatform instance for the first time. Please check the item four at: http://support.citrix.com/proddocs/topic/ccpb-20-map/ccpb-known-issues-20.html

To fix the issue follow below step:
# Stop CPBM server
# Drop cloud_portal database
# Re-create cloud_portal database
# Start the CPBM server
# Add the CCP instance again. Make sure you provide all the information correctly in first attempt.
Note: Above steps will revert all of the changes made by you.

Thanks,
Manish


Manish Agarwal CITRIX EMPLOYEES
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