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CloudPortal Business Manager 2.x

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Pankaj Paliwal

CPBM 2.1 - Usage/Billing job failing - Could not get JDBC Connection

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CPBM 2.1 - Usage/Billing job failing - Could not get JDBC Connection

In CPBM 2.1 the Usage/Billing job is failing and appears to be because CPBM "Could not get JDBC Connection".
The cpbm-server.log shows the following:

[2013-09-28 01:00:29.822] ERROR chedulerFactoryBean_Worker-2 com.vmops.billing.job.service.impl.UsageBatchProcessImpl Error in Collection Service for instance 0f5537dd-fbd2-4eea-bba8-ca9172c96322
org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is java.sql.SQLException: Connections could not be acquired from the underlying database!

[2013-09-28 01:00:29.836] ERROR chedulerFactoryBean_Worker-2 com.vmops.admin.jobs.DailyBillingJob #### Exception in daily usage processing for instance : 0f5537dd-fbd2-4eea-bba8-ca9172c96322 com.vmops.service.exceptions.UsageException: org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is java.sql.SQLException: Connections could not be acquired from the underlying database!
at org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:80)
at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:572)
at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:636)
at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:661)
at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:701)
at org.springframework.jdbc.core.namedparam.NamedParameterJdbcTemplate.query(NamedParameterJdbcTemplate.java:166)
at org.springframework.jdbc.core.namedparam.NamedParameterJdbcTemplate.query(NamedParameterJdbcTemplate.java:172)
at com.citrix.cloudstack.service.impl.UsageCollectorImpl.collectUsages(UsageCollectorImpl.java:125)
at com.citrix.cloudstack.service.impl.UsageCollectorImpl.collect(UsageCollectorImpl.java:84)
at com.vmops.billing.job.service.impl.UsageBatchProcessImpl.processUsageBatch(UsageBatchProcessImpl.java:79)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:616)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at sun.proxy.$Proxy325.processUsageBatch(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:616)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at sun.proxy.$Proxy487.processUsageBatch(Unknown Source)
at com.vmops.admin.jobs.DailyBillingJob.run(DailyBillingJob.java:166)
at com.vmops.admin.jobs.AbstractPortalJob.execute(AbstractPortalJob.java:61)
at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:525)
Caused by: java.sql.SQLException: Connections could not be acquired from the underlying database!
at com.mchange.v2.sql.SqlUtils.toSQLException(SqlUtils.java:106)
at com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool.checkoutPooledConnection(C3P0PooledConnectionPool.java:529)
at com.mchange.v2.c3p0.impl.AbstractPoolBackedDataSource.getConnection(AbstractPoolBackedDataSource.java:128)
at org.springframework.jdbc.datasource.DataSourceUtils.doGetConnection(DataSourceUtils.java:111)
at org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:77)
... 42 more
Caused by: com.mchange.v2.resourcepool.CannotAcquireResourceException: A ResourcePool could not acquire a resource from its primary factory or source.
at com.mchange.v2.resourcepool.BasicResourcePool.awaitAvailable(BasicResourcePool.java:1319)
at com.mchange.v2.resourcepool.BasicResourcePool.prelimCheckoutResource(BasicResourcePool.java:557)
at com.mchange.v2.resourcepool.BasicResourcePool.checkoutResource(BasicResourcePool.java:477)
at com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool.checkoutPooledConnection(C3P0PooledConnectionPool.java:525)
... 45 more

[2013-09-28 01:00:29.841] INFO chedulerFactoryBean_Worker-2 com.vmops.admin.jobs.DailyBillingJob #### Finished daily usage processing. Moving on to billing related processing


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Pankaj Paliwal
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CPBM 2.1 - Usage/Billing job failing - Could not get JDBC Connection

Please check your Cloud database and Cloud Usage Database settings in the instance configuration of the corresponding ACS/CCP instance. There might be issues with it. You should also check connectivity from the cmd line on the host that has CPBM installed.

mysql -u<your ACS/CCP username> -h<cloud DB host name> -D cloud_portal -p<your ACS/CCP db password>

should respond with the mysql prompt and not fail.

HTH


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Pankaj Paliwal
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Thanks Vijay. I managed to fix it - it was the Instance settings under the Advanced settings that needed tweaking.


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