Image/User Issues
Hi Marcus,
Can you provide some further details:
- How and where did you change the product bundle image?
- What CPBM screen do you get the error on?
Regards
Hi guys,
I installed BusinessManager 1.4.6 on one of my servers. So far everything seemed to be working fine. Now I tried to change an image of one of my product bundles. When I try this Google Chrome returns a window with null. Other browsers like safari or IE even don't show an error.
Same thing happened when I tried to register a new user.
Does anyone have an idea what I could have done wrong?
with best regards
Markus
Hi Marcus,
Can you provide some further details:
- How and where did you change the product bundle image?
- What CPBM screen do you get the error on?
Regards
Hi,
I added several screenshots as you requested. I also checked /var/logs/cloud/portal/catalina.out but I didn't find any helpful hint.
with best regards
Markus
I guess I found the error.
com.vmops.service.exceptions.CloudServiceException: Cloud Stack is down, unable to connect
the problem is, the dashboard is working correctly.
with best regards
Markus
I also get this error:
ERROR 07 Aug 2013 12:45:26,419:[http-8080-4:ProductBundlesController][] ###Error while setting Service Health: com.vmops.service.exceptions.CloudServiceException: Cloud Account is required to execute cloudstack API.
Hi Markus,
It seems the configuration "images.logo.dir" is not set properly.
Can you please try to set this configuration to a valid absolute path of a directory which has read/write permission to user "cloud"?
This configuration is available at: Administration >> Configuration >> Server >> Select filter by as "Portal" >> "images.logo.dir".
You need to restart your CPBM after changing this configuration.
Thanks,
Manish
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