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Pankaj Paliwal

Product catalog not acessible from a customer dashboard

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Product catalog not acessible from a customer dashboard

Hi,
on CPBM1.4 (CS1.3) I am unable to access a product catalog from a customer dashboard. I always get the same error: "We're sorry, but the page you have requested is not available". Same thing happens when I click on "Manage my Resources".
I am not 100% sure but I think it might have to do with changing the default currency from USD to EUR as described on eDocs "http://support.citrix.com/proddocs/topic/cloudportalbusiness-14/ccpb-activatenewcurrency.html".
Creating and publishing products, bundles and assigning them to channels worked just fine. Can you please give me a help on this?

Thanks,
Hugo


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Pankaj Paliwal
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Product catalog not acessible from a customer dashboard

Hi Hugo,

Are you still facing these issues? Could you please send any error logging from catalina.out when you see the errors on screen.

Thanks,
Fatima

Edited by: fatimag on Jul 31, 2012 2:51 PM


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Pankaj Paliwal
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Hi Fatima,
thanks for your reply, your help is much appreciated. I have attached an extract of the catalina.out when the issue is happening.

Regards,
Hugo

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