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Pankaj Paliwal

failed to add a CCP instance

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failed to add a CCP instance

I'm trying to set a CloudPlatform instance using CCP.

But after I finished following the settings as shown in - http://support.citrix.com/proddocs/topic/cpbm-21-map/cpbm-ccp-deployment-tsk.html , I just got an error: "Service Instance could not be created."

 

 

See: http://i.imgur.com/VF3hOCG.png

 

 

 

I suspect it might be related to the "cloud-usage" service.
 

http://support.citrix.com/proddocs/topic/cpbm-21-map/cpbm-prepare-ccp-connect-to-cpbm-tsk.html

   
    9. Install the Cloud Usage server on CCP. After the installation is complete 
    start the cloud-usage server by typing this command: service cloud-usage start.
 
But I couldn't find how to install this service.

Guy Korland MEMBERS
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Pankaj Paliwal
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failed to add a CCP instance

Hi Guy,

 

The error you are seeing should not be because of CCP usage-server. Can you check the CPBM logs and see if you have any error/stack trace?

 

Thanks,

Manish


Manish Agarwal CITRIX EMPLOYEES
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Pankaj Paliwal
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Can you please point me to the logs?


Guy Korland MEMBERS
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Pankaj Paliwal
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/var/log/cloud/portal/cpbm-server.log


Palanivel Rajan CITRIX EMPLOYEES
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