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Douglas Davis

Looking for best practices of un-installing a Radia Agent

Folks, I’m looking for the best practices for un-installing a Radia agent. On these specific machines, they will not be upgraded a newer version of Radia, but will be imported into a homegrown patch distribution tool only. These devices are used in a Dyno cell environment and are isolated from the corporate network but have their own private non-routable network. Anyway, I need to see if there are best practices related to un-installing the radia agent.
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Steve Phillips

Douglas,

The standard MSIEXEC command to remove the agent by its product code should work fine. You can get theproduct code from the registry. FYI, it may require a reboot to complete the removal. In conjunction with agent removal, you may also want to remove its entries from the Reporting DB using Operations / Database Maintenance in the console. Un-installation of RCA Agent is also discussed in the Installation_Upgrade Manual, but I think the msiexec approach above is simpler than re-running setup.exe with parameters since it won't require re-deployment of the media.

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enterprise.services

if the client isn't being used, it won't likely be running a connect during the uninstall, which would have processes holding files open that would need to be killed.  Stopping the 3 client services before uninstalling should reduce the need for a restart.  (radexecd, radsched, radstgms)

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