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CloudPortal Business Manager 1.x

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Peter Sadowski

Customer Dashboard displays only Virtual Machines

I'm facing an issue with CloudPortal Business Manager 1.4 where using some browsers such as IE 9 and Chrome, the customer account dashboard shows only Virtual Machines, and it's missing Storage, Network Utilization, Number of IP's, budget, etc.

Example screenshots (missing and good) attached. Has anyone seen this and found a solution ?

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Pankaj Paliwal
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Customer Dashboard displays only Virtual Machines

We are not able to reproduce what you are seeing.

Attached are screenshots of dashboard rendered by CPBM 1.4.5 on IE9 and Chrome 25.

Which (maintenance) version of CPBM 1.4 are you on?

Attached Files


Balachander Gopalan CITRIX EMPLOYEES
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Pankaj Paliwal
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Hello,

we have a similar issue in this moment. All was fine in all supported browser I ckecked for 3 months ago but suddenly the user dashboard is broken from this morning.

I attach a screenshot.

Please, I any idea.

Regards,
Jorge

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Jorge Limón MEMBERS
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Pankaj Paliwal
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Hi Jorg,

Can you please let us know if there was any customization done in "home.jsp" or "HomeController.java" files?

Thanks,
Manish


Manish Agarwal CITRIX EMPLOYEES
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Pankaj Paliwal
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To help in the investigation....in the log file "catalina.out" I've seen following errors:

Caused by: javax.servlet.jsp.JspTagException: *No message found under code '' for locale 'en_US'*.
at org.springframework.web.servlet.tags.MessageTag.doStartTagInternal(MessageTag.java:184)
at org.springframework.web.servlet.tags.RequestContextAwareTag.doStartTag(RequestContextAwareTag.java:79)
at org.apache.jsp.WEB_002dINF.jsp.tiles.main.home_jsp._jspx_meth_spring_005fmessage_005f36(home_jsp.java:1936)
at org.apache.jsp.WEB_002dINF.jsp.tiles.main.home_jsp._jspx_meth_sec_005fauthorize_005f1(home_jsp.java:1691)
at org.apache.jsp.WEB_002dINF.jsp.tiles.main.home_jsp._jspService(home_jsp.java:305)
... 115 more

It's look like a problem in Spring framework that CPBM uses and specifically with languages locatization functionalities. I tried to login with different languages and all of them causes the same issue.

Regards,
jorg


Jorge Limón MEMBERS
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