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Pankaj Paliwal

Unable to download iso template

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Unable to download iso template

Hello,

 

I got cloudstack 4.3 up and running with xenserver 6.2. When I try to add a iso file I get the error : "Timeout waiting for response from storage host".

 

The secondary nfs share is stored on the cloudstack server. The primary share is on my xenserver. I'm running a simple webserver where the ISO\s are stored. The cloudstack server made a get-request  on the web server, but thats about it.

 

I checked the management-server.log:

 

2015-10-28 11:46:56,467 DEBUG [c.c.a.ApiServlet] (catalina-exec-4:ctx-f9eef9a5) ===START===  10.1.10.252 -- GET  command=registerIso&response=json&sessionkey=nSYm%2BB%2B%2BaYCbnYIsxfw9V%2F4gapw%3D&name=centos&displayText=minimal&url=http%3A%2F%2F10.1.10.244%2Fiso%2FCentOS-6.7-x86_64-minimal.iso&zoneid=322a2d48-7669-40e5-b55c-7a6b48bd82ef&isextractable=true&bootable=true&osTypeId=ebac72a0-770f-11e5-aeb7-00155dd9580b&ispublic=true&isfeatured=true&_=1446029216419
2015-10-28 11:46:56,619 DEBUG [o.a.c.s.i.TemplateDataFactoryImpl] (catalina-exec-4:ctx-f9eef9a5 ctx-c63a3970) template 202 is not in store:1, type:Image
2015-10-28 11:46:56,630 DEBUG [o.a.c.s.i.TemplateDataFactoryImpl] (catalina-exec-4:ctx-f9eef9a5 ctx-c63a3970) template 202 is already in store:1, type:Image
2015-10-28 11:46:56,636 DEBUG [o.a.c.s.i.BaseImageStoreDriverImpl] (catalina-exec-4:ctx-f9eef9a5 ctx-c63a3970) Downloading template to data store 1
2015-10-28 11:46:56,642 WARN  [c.c.s.d.DownloadMonitorImpl] (catalina-exec-4:ctx-f9eef9a5 ctx-c63a3970) There is no secondary storage VM for downloading template to image store nfs://cloudstack.vboxx.nl/export/secondary
2015-10-28 11:46:56,645 DEBUG [o.a.c.s.i.TemplateDataFactoryImpl] (catalina-exec-4:ctx-f9eef9a5 ctx-c63a3970) template 202 is already in store:1, type:Image
2015-10-28 11:46:56,671 DEBUG [c.c.a.ApiServlet] (catalina-exec-4:ctx-f9eef9a5 ctx-c63a3970) ===END===  10.1.10.252 -- GET  command=registerIso&response=json&sessionkey=nSYm%2BB%2B%2BaYCbnYIsxfw9V%2F4gapw%3D&name=centos&displayText=minimal&url=http%3A%2F%2F10.1.10.244%2Fiso%2FCentOS-6.7-x86_64-minimal.iso&zoneid=322a2d48-7669-40e5-b55c-7a6b48bd82ef&isextractable=true&bootable=true&osTypeId=ebac72a0-770f-11e5-aeb7-00155dd9580b&ispublic=true&isfeatured=true&_=1446029216419
2015-10-28 11:47:01,101 DEBUG [c.c.a.ApiServlet] (catalina-exec-19:ctx-7622a86a) ===START===  10.1.10.252 -- GET  command=listIsos&isofilter=self&id=db8c2136-3e5f-40bd-b8c6-a9f900017f49&zoneid=322a2d48-7669-40e5-b55c-7a6b48bd82ef&response=json&sessionkey=nSYm%2BB%2B%2BaYCbnYIsxfw9V%2F4gapw%3D&_=1446029221097
2015-10-28 11:47:01,130 DEBUG [c.c.a.ApiServlet] (catalina-exec-19:ctx-7622a86a ctx-69892895) ===END===  10.1.10.252 -- GET  command=listIsos&isofilter=self&id=db8c2136-3e5f-40bd-b8c6-a9f900017f49&zoneid=322a2d48-7669-40e5-b55c-7a6b48bd82ef&response=json&sessionkey=nSYm%2BB%2B%2BaYCbnYIsxfw9V%2F4gapw%3D&_=1446029221097
2015-10-28 11:47:01,198 DEBUG [c.c.a.ApiServlet] (catalina-exec-20:ctx-689d97c4) ===START===  10.1.10.252 -- GET  command=listOsTypes&response=json&sessionkey=nSYm%2BB%2B%2BaYCbnYIsxfw9V%2F4gapw%3D&_=1446029221147
2015-10-28 11:47:01,474 DEBUG [c.c.a.ApiServlet] (catalina-exec-20:ctx-689d97c4 ctx-8490dc76) ===END===  10.1.10.252 -- GET  command=listOsTypes&response=json&sessionkey=nSYm%2BB%2B%2BaYCbnYIsxfw9V%2F4gapw%3D&_=1446029221147
 

Troubleshooting steps so far:

 

- I have configured secstorage.allowed.internal.sites with the IP-adress from the webserver

-Added a second drive (20GB) for the secondary storage. I thought my secondary nfs share didnt had enought space for the iso's.

-Logged on the system-VM and could ping to WAN- and LAN-devices.

 

 

Any kind of help would be appreciated

 

Kind regards,

 

Alex


Alexander Sterk MEMBERS
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Pankaj Paliwal
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Hello Alex,

 

Are you using wget from inside secondary storage VM? Do we have sapce on the path where we are trying wget?

 

Going back to original issue, I would suggest to use a linux based webserver. If you are going to use the windows one, please ensure the mime type for .iso file is added.

 

Regards,

 

Abhisek

 

Hi Abhisek,

 

I was browsing the internet and found this posted and got it working now. It seems that dns name on the secondary storage was the problem. I changed it to the IP from my secondary NFS-server and that fixed it.

 

Got ISO's working and I can deploy servers now.

 

Kind regards,

 

Alexander


Alexander Sterk MEMBERS
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Pankaj Paliwal
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Unable to download iso template

Hello Alex,

 

Are you using a Windows IIS webserver? Looks like I had similar issue while using IIS and had to set the MIME type for the ISO files.

 

Regards,

 

Abhisek


Abhisek Basu CITRIX EMPLOYEES
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Pankaj Paliwal
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Hi Abhisek,

 

Thanks for your reply. I'm using a free simple http file server named HFS. I will try IIS webserver, maybe the tool isn't that compatible or something.

 

Kind regards,

 

Alexander

 

edit:

 

Well. that didn't seems to be the problem. I don't know if it's normal, but when I try wget on the systemvm to a iso file on my webserver, the download fails at 33%. I get the errror "Cannot write to `CentOS-6.7-x86_64-minimal.iso' (No space left on device)".


Alexander Sterk MEMBERS
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Pankaj Paliwal
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Hello Alex,

 

Are you using wget from inside secondary storage VM? Do we have sapce on the path where we are trying wget?

 

Going back to original issue, I would suggest to use a linux based webserver. If you are going to use the windows one, please ensure the mime type for .iso file is added.

 

Regards,

 

Abhisek


Abhisek Basu CITRIX EMPLOYEES
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