I followed the steps in http://support.citrix.com/proddocs/topic/cpbm-21-map/cpbm-iag-wrapper-con.html

And it seems like the installation phase went well, but I can't get to the CloudPortal it seems like the webserver is down.

I also tried to restart 

But still I can't get to the portal.

Hi,

I have been working on a CPBM connector that provides applications through a CPBM product bundle. A user is able to subscribe to an application and provision it; this works as expected.

The applications I offer through the connector can have several configuration options. At the point where a user starts a subscription, I would like to ask the user several questions. Currently this screen only asks for a name to give the application; I would like to ask many more questions (e.g. domain names, SLA option, choice of Windows/Linux...)

I see that the MetadataRegistry interface has several methods that return ResourceComponents, and ResourceComponents contain attributes and display attributes. I'm assuming that these what I am needing to use to create configuration entries, but I'm not certain that: (1) this is the right place, and (2) how these attributes/display attributes maps should be filled in.

Can anyone describe how these attributes are supposed to work, maybe point me at the right documentation for the API? And confirm that what I am wanting to do with configuration questions is possible?

Many thanks

Richard.

After attempted login, I land on "

"

tcpdump on the CloudPlatform servers indicate that there is no attempt made from CPBM to contact them, the there is plenty of traffic bw CPBM and mysql servers.

The root login appears to be successful in the log file:

[2014-01-17 14:32:59.619] INFO  catalina-exec-20             com.vmops.web.interceptors.UserContextInterceptor                 Before handling the request
[2014-01-17 14:32:59.724] INFO  catalina-exec-20             com.vmops.web.interceptors.UserContextInterceptor                 Inside UCI Call...C
[2014-01-17 14:33:19.256] INFO  catalina-exec-20             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events g
enerated   
[2014-01-17 14:33:19.265] INFO  catalina-exec-20             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events g
enerated   
[2014-01-17 14:33:19.600] INFO  catalina-exec-18             System.out                                                        [Fri Jan 17 14:33:19 EST 2014] [Info] CsrfGua
rd analyzing request /portal/portal/splogo
[2014-01-17 14:33:19.629] INFO  catalina-exec-18             com.vmops.web.interceptors.UserContextInterceptor                 Before handling the request
[2014-01-17 14:33:19.817] INFO  catalina-exec-1              System.out                                                        [Fri Jan 17 14:33:19 EST 2014] [Info] CsrfGua
rd analyzing request /portal/portal/isSystemActive
[2014-01-17 14:33:19.869] INFO  catalina-exec-18             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events g
enerated   
[2014-01-17 14:33:19.873] INFO  catalina-exec-18             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events g
enerated   
[2014-01-17 14:33:19.875] INFO  catalina-exec-1              com.vmops.web.interceptors.UserContextInterceptor                 Before handling the request
[2014-01-17 14:33:19.936] INFO  catalina-exec-1              com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events g
enerated   
[2014-01-17 14:33:19.936] INFO  catalina-exec-1              com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events g
enerated   
[2014-01-17 14:33:30.781] INFO  catalina-exec-17             com.vmops.web.listeners.AuthenticationSuccessListener             User : root logged in successfully.
[2014-01-17 14:33:30.827] INFO  catalina-exec-17             System.out                                                        GRANTED due to ACE: AccessControlEntryImpl[id
: 6; granting: true; sid: PrincipalSid[root]; permission: BasePermission[...............................R=1]; auditSuccess: true; auditFailure: true]
[2014-01-17 14:33:30.837] INFO  catalina-exec-17             System.out                                                        GRANTED due to ACE: AccessControlEntryImpl[id
: 7; granting: true; sid: PrincipalSid[root]; permission: BasePermission[..............................W.=2]; auditSuccess: true; auditFailure: true]
[2014-01-17 14:33:30.907] INFO  catalina-exec-12             System.out                                                        [Fri Jan 17 14:33:30 EST 2014] [Info] CsrfGua
rd analyzing request /portal/portal/home
[2014-01-17 14:33:30.914] INFO  catalina-exec-12             com.vmops.web.interceptors.UserContextInterceptor                 Before handling the request
[2014-01-17 14:33:31.146] INFO  catalina-exec-12             System.out                                                        GRANTED due to ACE: AccessControlEntryImpl[id
: 1; granting: true; sid: PrincipalSid[root]; permission: BasePermission[...............................R=1]; auditSuccess: true; auditFailure: true]
[2014-01-17 14:33:31.371] INFO  catalina-exec-12             System.out                                                        GRANTED due to ACE: AccessControlEntryImpl[id
: 1; granting: true; sid: PrincipalSid[root]; permission: BasePermission[...............................R=1]; auditSuccess: true; auditFailure: true]
[2014-01-17 14:33:31.458] INFO  catalina-exec-12             System.out                                                        GRANTED due to ACE: AccessControlEntryImpl[id
: 6; granting: true; sid: PrincipalSid[root]; permission: BasePermission[...............................R=1]; auditSuccess: true; auditFailure: true]
[2014-01-17 14:33:31.546] INFO  catalina-exec-12             com.vmops.reports.NewRegistrationReport                           report json data{\"series\":[{\"seriesname\":
\"Retail\",\"color\":\"9cd8e3, 86b6c0\",\"data\":[]},{\"seriesname\":\"Corporate\",\"color\":\"86b6c0, d8d373\",\"data\":[]},{\"seriesname\":\"Trial\",\"color\":\"ade29a, 9
2be83\",\"data\":[]}],\"categories\":[]}
[2014-01-17 14:33:31.569] INFO  catalina-exec-12             com.vmops.web.interceptors.UserContextInterceptor                 Inside UCI Call...C
[2014-01-17 14:33:31.613] INFO  catalina-exec-12             System.out                                                        GRANTED due to ACE: AccessControlEntryImpl[id
: 1; granting: true; sid: PrincipalSid[root]; permission: BasePermission[...............................R=1]; auditSuccess: true; auditFailure: true]
[2014-01-17 14:34:01.488] INFO  catalina-exec-12             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events g
enerated , UserName: root
[2014-01-17 14:34:01.489] INFO  catalina-exec-12             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events g
enerated , UserName: root
[2014-01-17 14:34:02.155] INFO  catalina-exec-23             System.out                                                        [Fri Jan 17 14:34:02 EST 2014] [Info] CsrfGua
rd analyzing request /portal/portal/health/getHealthStatusForZone.json
 

[2014-01-17 14:34:02.159] INFO  catalina-exec-25             System.out                                                        [Fri Jan 17 14:34:02 EST 2014] [Info] CsrfGuard analyzing request /portal/portal/support/homeListTickets
[2014-01-17 14:34:02.180] INFO  catalina-exec-12             System.out                                                        [Fri Jan 17 14:34:02 EST 2014] [Info] CsrfGuard analyzing request /portal/portal/connector/service_instance_list
[2014-01-17 14:34:02.200] INFO  catalina-exec-12             com.vmops.web.interceptors.UserContextInterceptor                 Before handling the request
[2014-01-17 14:34:02.202] WARN  catalina-exec-23             org.springframework.web.servlet.PageNotFound                      No mapping found for HTTP request with URI [/portal/portal/health/getHealthStatusForZone.json] in DispatcherServlet with name 'vmops-portal'
[2014-01-17 14:34:02.202] WARN  catalina-exec-25             org.springframework.web.servlet.PageNotFound                      No mapping found for HTTP request with URI [/portal/portal/support/homeListTickets] in DispatcherServlet with name 'vmops-portal'
[2014-01-17 14:34:02.203] INFO  catalina-exec-23             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:02.204] INFO  catalina-exec-25             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:02.206] INFO  catalina-exec-25             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:02.207] INFO  catalina-exec-23             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:02.228] INFO  catalina-exec-23             com.vmops.web.interceptors.UserContextInterceptor                 Before handling the request
[2014-01-17 14:34:02.232] INFO  catalina-exec-25             com.vmops.web.interceptors.UserContextInterceptor                 Before handling the request
[2014-01-17 14:34:02.563] INFO  catalina-exec-12             System.out                                                        GRANTED due to ACE: AccessControlEntryImpl[id: 1; granting: true; sid: PrincipalSid[root]; permission: BasePermission[...............................R=1]; auditSuccess: true; auditFailure: true]
[2014-01-17 14:34:02.655] INFO  catalina-exec-12             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:02.660] INFO  catalina-exec-12             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:02.672] INFO  catalina-exec-4              System.out                                                        [Fri Jan 17 14:34:02 EST 2014] [Info] CsrfGuard analyzing request /portal/portal/home/get_home_items
[2014-01-17 14:34:02.674] INFO  catalina-exec-4              com.vmops.web.interceptors.UserContextInterceptor                 Before handling the request
[2014-01-17 14:34:03.011] INFO  catalina-exec-4              System.out                                                        GRANTED due to ACE: AccessControlEntryImpl[id: 1; granting: true; sid: PrincipalSid[root]; permission: BasePermission[...............................R=1]; auditSuccess: true; auditFailure: true]
[2014-01-17 14:34:03.215] INFO  catalina-exec-4              com.vmops.web.interceptors.UserContextInterceptor                 Inside UCI Call...C
[2014-01-17 14:34:03.250] INFO  catalina-exec-4              System.out                                                        GRANTED due to ACE: AccessControlEntryImpl[id: 1; granting: true; sid: PrincipalSid[root]; permission: BasePermission[...............................R=1]; auditSuccess: true; auditFailure: true]
[2014-01-17 14:34:05.609] INFO  catalina-exec-23             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated   
[2014-01-17 14:34:05.614] INFO  catalina-exec-23             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated   
[2014-01-17 14:34:05.614] INFO  catalina-exec-25             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated   
[2014-01-17 14:34:05.616] INFO  catalina-exec-25             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated   
[2014-01-17 14:34:05.669] INFO  catalina-exec-16             System.out                                                        [Fri Jan 17 14:34:05 EST 2014] [Info] CsrfGuard analyzing request /portal/portal/errors/notfound
[2014-01-17 14:34:05.688] INFO  catalina-exec-16             com.vmops.web.interceptors.UserContextInterceptor                 Before handling the request
[2014-01-17 14:34:05.999] INFO  catalina-exec-16             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:06.002] INFO  catalina-exec-16             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:06.744] INFO  catalina-exec-4              com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:06.745] INFO  catalina-exec-4              com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
 

Also scheduled jobs are failing to run it seems:

[2014-01-17 14:34:02.159] INFO  catalina-exec-25             System.out                                                        [Fri Jan 17 14:34:02 EST 2014] [Info] CsrfGuard analyzing request /portal/portal/support/homeListTickets
[2014-01-17 14:34:02.180] INFO  catalina-exec-12             System.out                                                        [Fri Jan 17 14:34:02 EST 2014] [Info] CsrfGuard analyzing request /portal/portal/connector/service_instance_list
[2014-01-17 14:34:02.200] INFO  catalina-exec-12             com.vmops.web.interceptors.UserContextInterceptor                 Before handling the request
[2014-01-17 14:34:02.202] WARN  catalina-exec-23             org.springframework.web.servlet.PageNotFound                      No mapping found for HTTP request with URI [/portal/portal/health/getHealthStatusForZone.json] in DispatcherServlet with name 'vmops-portal'
[2014-01-17 14:34:02.202] WARN  catalina-exec-25             org.springframework.web.servlet.PageNotFound                      No mapping found for HTTP request with URI [/portal/portal/support/homeListTickets] in DispatcherServlet with name 'vmops-portal'
[2014-01-17 14:34:02.203] INFO  catalina-exec-23             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:02.204] INFO  catalina-exec-25             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:02.206] INFO  catalina-exec-25             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:02.207] INFO  catalina-exec-23             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:02.228] INFO  catalina-exec-23             com.vmops.web.interceptors.UserContextInterceptor                 Before handling the request
[2014-01-17 14:34:02.232] INFO  catalina-exec-25             com.vmops.web.interceptors.UserContextInterceptor                 Before handling the request
[2014-01-17 14:34:02.563] INFO  catalina-exec-12             System.out                                                        GRANTED due to ACE: AccessControlEntryImpl[id: 1; granting: true; sid: PrincipalSid[root]; permission: BasePermission[...............................R=1]; auditSuccess: true; auditFailure: true]
[2014-01-17 14:34:02.655] INFO  catalina-exec-12             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:02.660] INFO  catalina-exec-12             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:02.672] INFO  catalina-exec-4              System.out                                                        [Fri Jan 17 14:34:02 EST 2014] [Info] CsrfGuard analyzing request /portal/portal/home/get_home_items
[2014-01-17 14:34:02.674] INFO  catalina-exec-4              com.vmops.web.interceptors.UserContextInterceptor                 Before handling the request
[2014-01-17 14:34:03.011] INFO  catalina-exec-4              System.out                                                        GRANTED due to ACE: AccessControlEntryImpl[id: 1; granting: true; sid: PrincipalSid[root]; permission: BasePermission[...............................R=1]; auditSuccess: true; auditFailure: true]
[2014-01-17 14:34:03.215] INFO  catalina-exec-4              com.vmops.web.interceptors.UserContextInterceptor                 Inside UCI Call...C
[2014-01-17 14:34:03.250] INFO  catalina-exec-4              System.out                                                        GRANTED due to ACE: AccessControlEntryImpl[id: 1; granting: true; sid: PrincipalSid[root]; permission: BasePermission[...............................R=1]; auditSuccess: true; auditFailure: true]
[2014-01-17 14:34:05.609] INFO  catalina-exec-23             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated   
[2014-01-17 14:34:05.614] INFO  catalina-exec-23             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated   
[2014-01-17 14:34:05.614] INFO  catalina-exec-25             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated   
[2014-01-17 14:34:05.616] INFO  catalina-exec-25             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated   
[2014-01-17 14:34:05.669] INFO  catalina-exec-16             System.out                                                        [Fri Jan 17 14:34:05 EST 2014] [Info] CsrfGuard analyzing request /portal/portal/errors/notfound
[2014-01-17 14:34:05.688] INFO  catalina-exec-16             com.vmops.web.interceptors.UserContextInterceptor                 Before handling the request
[2014-01-17 14:34:05.999] INFO  catalina-exec-16             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:06.002] INFO  catalina-exec-16             com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:06.744] INFO  catalina-exec-4              com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
[2014-01-17 14:34:06.745] INFO  catalina-exec-4              com.vmops.web.listeners.RequestHandledListener                    Request handled: success... flushing events generated , UserName: root
 

....

Any ideas?

Hi, everyone

     I have added the new  jar on the pom.xml, and maven clean install to build the project, bulid successful. But when ran on the cpbm project. It threw the following exception NoClassDefFoundError. Is there any config need to update?

ERROR catalina-exec-19 o.a.c.c.C.[Catalina].[localhost].[/portal].[vmops-portal] Servlet.service() for servlet [vmops-portal] in context with path [/portal] threw exception [Handler processing failed; nested exception is java.lang.NoClassDefFoundError: org/apache/commons/httpclient/HttpException] with root cause java.lang.ClassNotFoundException: org.apache.commons.httpclient.HttpException
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:513)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:429)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:417)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107)
at org.eclipse.virgo.kernel.userregion.internal.equinox.KernelBundleClassLoader.loadClass(KernelBundleClassLoader.java:134)
at java.lang.ClassLoader.loadClass(ClassLoader.java:268)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:190)
at com.citrix.cpbm.custom.service.impl.CustomReportServiceImpl.generateCustomReport(CustomReportServiceImpl.java:130)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

And I also found the system use commons-httpclient-3.1.jar, when I tested my codes in local environment, sometimes it conflicts each other. Could you tell me where is the commons-httpclient-3.1.jar config?

Thanks.

<dependency>
       <groupId>httpclient</groupId>
        <artifactId>httpclient</artifactId>
        <version>4.3.1</version>
</dependency>

Hi

it is always showing $0 for Utility Charges in "Usage and Billing" for activity, subscription and invoice?

I can see usage data from my usage table and i have tried different bundle pack, but still no luck for utility charge, it is always showing $0.

any help would be appreciated !

thanks

Chris

Hello

Does anyone know that vm snapshot from CP 4.2 is supported on CPBM 2.1? Seem CPBM2.1 only support the volume snapshot and you can't take any vm snapshot?

For the networking function, I can't find any place to add additional nic to a instance?

regards

Chris

With regards to the BSS API in CPBM 2.1, can someone please answer the following:

1) Is access to the BSS API only through Authenticated requests, or is there a non-authenticated access (eg port 8096) available like in CloudPlatform?

2) Must every API request include a timestamp, API Key and Signature as a minimum?

3) I am following the CPBM documentation, but I have found a typo so I am not sure if it is correct.

For example I am trying to list/fetch all the accounts in CPBM via the API, so my URL looks like this:

http://<CPBM server IP>:8080/portal/api/accounts?_=1383140723&apikey=1mtfeidtu-h5wdkzfttfc68bv1do3mwft2rehathd2_tfpilzykpw1hjgckk6rp2lxhcu-xhbbvxnt--dpn36g&signature=Pfhd0jtswGSfb5rgND%252Fi8mUOcF0%253D

But I get the following message in my browser:
{"message":"Signature url timed out. Try with new Request ","code":400","args":null}

Is there something obvious wrong/missing with the URL or do you have any suggestions why I am getting the message?

4) Are there any code samples (preferably in Python) that create the required signature?

Thanks

I am running CPBM 2.1 with the ACS connector connected to ACS.

When subscribing to a product bundle I always get a "Provision Resource Failed" email first then the "Subscription Notice", "Your Citrix subscription of TinyLinux Instance has been successful" and "VM Launch Notification" email notifications. So the first email - "Provision Resource Failed" is erroneous.

Meanwhile, see the attached log extract when subscribing, there are a number of ERRORs/Exceptions:

1) ERROR: JDBCExceptionReporter:Column 'resource_handle' cannot be null
2) Execution of JMS message listener failed: could not insert: [com.vmops.model.SubscriptionHandle]

Are the above issues known and are there workrounds/fixes available?

Best Regards,

Hello,

I need to place the logo in the invoice pdf.

If you have any ideas or method please suggest.

Regards

Vincent s

Hello All,

Is there a way we can generate pdf files of monthly subscription (invoices) using cpbm.

I see that in the sonfiguration there is the setting but not able to actually see the interface where i can send it.

Regards

Vincent s

Having started the server, CPBM 2.1 is not starting up. The following log extract shows where the error starts. Any idea what is causing this?

[2013-10-24 20:02:34.244] INFO start-signalling-2 org.eclipse.virgo.medic.eventlog.default DE0005I Started bundle 'vmops.admin' version '2.1.0'.
[2013-10-24 20:02:36.533] WARN deployer-recovery org.springframework.aop.framework.Cglib2AopProxy Unable to proxy method [public final java.lang.String org.springframework.context.support.AbstractMessageSource.getMessage(java.lang.String,java.lang.Object[],java.lang.String,java.util.Locale)] because it is final: All calls to this method via a proxy will be routed directly to the proxy.
[2013-10-24 20:02:36.534] WARN deployer-recovery org.springframework.aop.framework.Cglib2AopProxy Unable to proxy method [public final java.lang.String org.springframework.context.support.AbstractMessageSource.getMessage(java.lang.String,java.lang.Object[],java.util.Locale) throws org.springframework.context.NoSuchMessageException] because it is final: All calls to this method via a proxy will be routed directly to the proxy.
[2013-10-24 20:02:36.534] WARN deployer-recovery org.springframework.aop.framework.Cglib2AopProxy Unable to proxy method [public final java.lang.String org.springframework.context.support.AbstractMessageSource.getMessage(org.springframework.context.MessageSourceResolvable,java.util.Locale) throws org.springframework.context.NoSuchMessageException] because it is final: All calls to this method via a proxy will be routed directly to the proxy.
[2013-10-24 20:02:37.038] WARN deployer-recovery org.springframework.aop.framework.Cglib2AopProxy Unable to proxy method [public final void com.vmops.event.listeners.EventListenerJmsProducer.setJmsTemplate(org.springframework.jms.core.JmsTemplate)] because it is final: All calls to this method via a proxy will be routed directly to the proxy.
[2013-10-24 20:02:37.039] WARN deployer-recovery org.springframework.aop.framework.Cglib2AopProxy Unable to proxy method [public final void com.vmops.event.listeners.EventListenerJmsProducer.setDestinationqueue(java.lang.String)] because it is final: All calls to this method via a proxy will be routed directly to the proxy.
[2013-10-24 20:02:37.562] ERROR deployer-recovery org.eclipse.virgo.kernel.core.internal.BundleStartTracker Recording application context construction failure 'org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'schedulerFactoryBean' defined in URL [bundleentry://139.fwk2063246672/META-INF/spring/applicationContext-scheduler.xml]: Invocation of init method failed; nested exception is org.quartz.JobPersistenceException: Couldn't retrieve trigger: Communications link failure

The last packet successfully received from the server was 26,044 milliseconds ago. The last packet sent successfully to the server was 125 milliseconds ago. [See nested exception: com.mysql.jdbc.exceptions.jdbc4.CommunicationsException: Communications link failure

The last packet successfully received from the server was 26,044 milliseconds ago. The last packet sent successfully to the server was 125 milliseconds ago.]' for bundle 'citrix.cpbm.custom.common_2.1.0 [139]'
[2013-10-24 20:02:37.564] INFO start-signalling-2 org.eclipse.virgo.medic.eventlog.default DE0010I Stopping plan 'com.citrix.cpbm.plan' version '2.1.0'.
[2013-10-24 20:02:37.566] INFO start-signalling-2 org.eclipse.virgo.medic.eventlog.default DE0010I Stopping configuration 'cloud' version '0.0.0'.
[2013-10-24 20:02:37.573] INFO start-signalling-2 org.eclipse.virgo.medic.eventlog.default DE0011I Stopped configuration 'cloud' version '0.0.0'.
[2013-10-24 20:02:37.575] INFO start-signalling-2 org.eclipse.virgo.medic.eventlog.default DE0010I Stopping bundle 'citrix.cpbm.model' version '2.1.0'.
[2013-10-24 20:02:37.579] INFO start-signalling-2 org.eclipse.virgo.medic.eventlog.default DE0011I Stopped bundle 'citrix.cpbm.model' version '2.1.0'.
[2013-10-24 20:02:37.587] INFO start-signalling-2 org.eclipse.virgo.medic.eventlog.default DE0010I Stopping bundle 'citrix.cpbm.service' version '2.1.0'.
[2013-10-24 20:02:37.590] INFO start-signalling-2 org.eclipse.virgo.medic.eventlog.default DE0011I Stopped bundle 'citrix.cpbm.service' version '2.1.0'.
[2013-10-24 20:02:37.600] INFO start-signalling-2 org.eclipse.virgo.medic.eventlog.default DE0010I Stopping bundle 'vmops.core' version '2.1.0'.
[2013-10-24 20:02:37.681] ERROR deployer-recovery org.eclipse.virgo.medic.eventlog.default AG0000E Application context creation failure for bundle 'citrix.cpbm.custom.common' version '2.1.0'. org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'schedulerFactoryBean' defined in URL [bundleentry://139.fwk2063246672/META-INF/spring/applicationContext-scheduler.xml]: Invocation of init method failed; nested exception is org.quartz.JobPersistenceException: Couldn't retrieve trigger: Communications link failure

I am seeing the following error for the Cloud Service Event Processing job under Administration > Batch Jobs - what is this error related to and how do I resolve it...?

org.springframework.orm.hibernate3.HibernateOptimisticLockingFailureException: Object of class [com.vmops.model.ServiceInstance] with identifier [2]: optimistic locking failed; nested exception is org.hibernate.StaleObjectStateException: Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect): [com.vmops.model.ServiceInstance#2] at org.springframework.orm.hibernate3.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:672) at org.springframework.orm.hibernate3.AbstractSessionFactoryBean.convertHibernateAccessException(AbstractSessionFactoryBean.java:303) at org.springframework.orm.hibernate3.AbstractSessionFactoryBean.translateExceptionIfPossible(AbstractSessionFactoryBean.java:282) at org.springframework.dao.support.ChainedPersistenceExceptionTranslator.translateExceptionIfPossible(ChainedPersistenceExceptionTranslator.java:58) at org.springframework.dao.support.DataAccessUtils.translateIfNecessary(DataAccessUtils.java:213) at org.springframework.dao.support.PersistenceExceptionTranslationInterceptor.invoke(PersistenceExceptionTranslationInterceptor.java:163) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.dao.support.PersistenceExceptionTranslationInterceptor.invoke(PersistenceExceptionTranslationInterceptor.java:155) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) at sun.proxy.$Proxy212.merge(Unknown Source) at com.citrix.cpbm.platform.admin.service.impl.ConnectorConfigurationManagerImpl.updateServiceInstance(ConnectorConfigurationManagerImpl.java:205) at sun.reflect.GeneratedMethodAccessor190.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:616) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) at sun.proxy.$Proxy248.updateServiceInstance(Unknown Source) at sun.reflect.GeneratedMethodAccessor190.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:616) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) at sun.proxy.$Proxy436.updateServiceInstance(Unknown Source) at sun.reflect.GeneratedMethodAccessor190.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:616) at org.springframework.aop.support.AopUtils.invokeJ

I have CPBM 2.1 running with the ACS Connector to ACS 4.2. What is the recommended way to enable single sign on between CPBM and ACS?

I have tried "Integrate with CloudPlatform" from the CPBM install script, this mostly works except when I try to 'View Console' for an Instance and I get the following instead of the console, followed by Session Expired!

<null cloud-stack-version="4.2.0-SNAPSHOT">
<errorcode>401</errorcode>
<errortext>
unable to verify user credentials and/or request signature
</errortext>
</null>

If I use the CCP connector to connect to the ACS 4.2 Cloud Service, I get the following message when trying to view console: "Access denied. Invalid web session or API key in request" and an internal server error:

An unhandled exception occurred on the server

Details of this error below:

Error Reference Number:
_________________________
1381361803820

Request Information:
___________________
URI: /portal/client/apis/acsccpapi/console
Source: 192.168.56.1@192.168.56.1:63315
Method: GET
Authenticated User: User Email=tariq.iqbal@shapeblue.com, firstName=Corp, lastName=One, username=corp1

Params:
______________
w : 144
vm : 9e39c345-22de-4f30-a56f-b8b49a6176e2
cmd : thumbnail
t : 1381361798422
tenant : 65d946ae-a757-4244-a61c-736aec45f63d
h : 99

Headers:
______________
host : 192.168.56.11:8080
connection : keep-alive
accept : image/webp,*/*;q=0.8
user-agent : Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.69 Safari/537.36 referer : http://192.168.56.11:8080/portal/portal/connector_resources/cloudplatform_fragment/getresources?serviceInstanceUUID=7f77cce9-5d97-4675-91bc-f8a40cabaa59&tenant=65d946ae-a757-4244-a61c-736aec45f63d
accept-encoding : gzip,deflate,sdch
accept-language : en-US,en;q=0.8
cookie : JSESSIONID=8C9D6913CBD23FAB8132CEF8EE03B989; lang=%3Cc%3Aout%20value%3D%22%24%7BpageContext.request.locale.language%7D%22%2F%3E

Cookies:
______________
JSESSIONID : 8C9D6913CBD23FAB8132CEF8EE03B989 lang : %3Cc%3Aout%20value%3D%22%24%7BpageContext.request.locale.language%7D%22%2F%3E

Error details:
______________

java.lang.NullPointerException
at com.citrix.cpbm.portal.fragment.controllers.AbstractAPIProxyController.handleRequest(AbstractAPIProxyController.java:101)
at com.citrix.cpbm.portal.fragment.controllers.AbstractAPIProxyController.request(AbstractAPIProxyController.java:48)
at sun.reflect.GeneratedMethodAccessor239.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:616)
at org.springframework.web.bind.annotation.support.HandlerMethodInvoker.invokeHandlerMethod(HandlerMethodInvoker.java:176)

On CPBM 2.1 startup I am seeing a number of liquibase errors and also got a NullPointerException (see attached log for both errors).

Greetings CPBM team !
Thanks , CPBM is a great tool and works out of the box very well with great features,

my question is
1. i have a very large cloud platform implementation > 1000 vms which have been running for 8 months.
2. i just configured CPBM , can i enroll all the pre-existing users into CPBM .. or do i have to create all the users again through CPBM.
3. how do I start billing already existing VMs...
i know its easy to create aN account in cpbm , subscribe to the bundle and start spinning vms .. billing will work for these vms created from cpbm .. but how about already existing vms in cloudstack how to do i generate reports for those vms.

In CPBM 2.1 with ACS connector, as a user when I tried to Subscribe to a VM I received an email/message saying there was a provisioning error and the VM was not provisioned. Checking ACS, showed the VM under instances but with a State=ERROR. The VM was then deleted in ACS. However, the Active Subscriptions widget on the dashboard is still showing the VM as an active subscription (4 days later) even though it no longer exists.

I have attached the log from when the VM failed to provision.

How do I get the Active Subscriptions widget to reflect the correct number of VMs running in the account?

Is there anyway in CPBM 2.1 to disable the SFTP remote transfer?

By default is causes the following ERROR/FileSystemException in the cpbm-server.log:

[2013-09-30 04:00:02.909] ERROR chedulerFactoryBean_Worker-4 com.vmops.utils.transfer.RemoteTransfer FileSystemException org.apache.commons.vfs.FileSystemException: Could not connect to SFTP server at "sftp://root:root1234@localhost/".
at org.apache.commons.vfs.provider.sftp.SftpFileProvider.doCreateFileSystem(SftpFileProvider.java:99)
at org.apache.commons.vfs.provider.AbstractOriginatingFileProvider.findFile(AbstractOriginatingFileProvider.java:81)
at org.apache.commons.vfs.provider.AbstractOriginatingFileProvider.findFile(AbstractOriginatingFileProvider.java:62)
at org.apache.commons.vfs.impl.DefaultFileSystemManager.resolveFile(DefaultFileSystemManager.java:641)
at org.apache.commons.vfs.impl.DefaultFileSystemManager.resolveFile(DefaultFileSystemManager.java:582)
at com.vmops.utils.transfer.RemoteTransfer.exportSftpFile(RemoteTransfer.java:68)
at com.vmops.utils.transfer.RemoteTransfer.exportFile(RemoteTransfer.java:40)
at com.citrix.cpbm.billing.export.stream.service.impl.StreamExportServiceImpl.exportBatchFile(StreamExportServiceImpl.java:169)
at com.citrix.cpbm.billing.export.stream.service.impl.StreamExportServiceImpl.process(StreamExportServiceImpl.java:132)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:616)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at sun.proxy.$Proxy509.process(Unknown Source)
at com.vmops.admin.jobs.BillingExportJob.run(BillingExportJob.java:118)
at com.vmops.admin.jobs.AbstractPortalJob.execute(AbstractPortalJob.java:61)
at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:525)
Caused by: org.apache.commons.vfs.FileSystemException: Could not connect to SFTP server at "localhost".
at org.apache.commons.vfs.provider.sftp.SftpClientFactory.createConnection(SftpClientFactory.java:214)
at org.apache.commons.vfs.provider.sftp.SftpFileProvider.doCreateFileSystem(SftpFileProvider.java:90)
... 30 common frames omitted
Caused by: com.jcraft.jsch.JSchException: Auth fail
at com.jcraft.jsch.Session.connect(Session.java:452)
at com.jcraft.jsch.Session.connect(Session.java:150)
at org.apache.commons.vfs.provider.sftp.SftpClientFactory.createConnection(SftpClientFactory.java:210)
... 31 common frames omitted

Hello,

I have integrated CBPBM 2.1 and CPP 4.2 following this guide: http://support.citrix.com/proddocs/topic/cpbm-21-map/ccpb-ccp-conn-wrapper-con.html. After the integration I was able to create product and product bundles, but when I'm trying to enable the CPP 4.2 service for the first retail customer, I get error "Error while enabling the Service".

Any hints what could be causing the problem?

In CPBM 2.1 the Usage/Billing job is failing and appears to be because CPBM "Could not get JDBC Connection".
The cpbm-server.log shows the following:

[2013-09-28 01:00:29.822] ERROR chedulerFactoryBean_Worker-2 com.vmops.billing.job.service.impl.UsageBatchProcessImpl Error in Collection Service for instance 0f5537dd-fbd2-4eea-bba8-ca9172c96322
org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is java.sql.SQLException: Connections could not be acquired from the underlying database!

[2013-09-28 01:00:29.836] ERROR chedulerFactoryBean_Worker-2 com.vmops.admin.jobs.DailyBillingJob #### Exception in daily usage processing for instance : 0f5537dd-fbd2-4eea-bba8-ca9172c96322 com.vmops.service.exceptions.UsageException: org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is java.sql.SQLException: Connections could not be acquired from the underlying database!
at org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:80)
at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:572)
at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:636)
at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:661)
at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:701)
at org.springframework.jdbc.core.namedparam.NamedParameterJdbcTemplate.query(NamedParameterJdbcTemplate.java:166)
at org.springframework.jdbc.core.namedparam.NamedParameterJdbcTemplate.query(NamedParameterJdbcTemplate.java:172)
at com.citrix.cloudstack.service.impl.UsageCollectorImpl.collectUsages(UsageCollectorImpl.java:125)
at com.citrix.cloudstack.service.impl.UsageCollectorImpl.collect(UsageCollectorImpl.java:84)
at com.vmops.billing.job.service.impl.UsageBatchProcessImpl.processUsageBatch(UsageBatchProcessImpl.java:79)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:616)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at sun.proxy.$Proxy325.processUsageBatch(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:616)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at sun.proxy.$Proxy487.processUsageBatch(Unknown Source)
at com.vmops.admin.jobs.DailyBillingJob.run(DailyBillingJob.java:166)
at com.vmops.admin.jobs.AbstractPortalJob.execute(AbstractPortalJob.java:61)
at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:525)
Caused by: java.sql.SQLException: Connections could not be acquired from the underlying database!
at com.mchange.v2.sql.SqlUtils.toSQLException(SqlUtils.java:106)
at com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool.checkoutPooledConnection(C3P0PooledConnectionPool.java:529)
at com.mchange.v2.c3p0.impl.AbstractPoolBackedDataSource.getConnection(AbstractPoolBackedDataSource.java:128)
at org.springframework.jdbc.datasource.DataSourceUtils.doGetConnection(DataSourceUtils.java:111)
at org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:77)
... 42 more
Caused by: com.mchange.v2.resourcepool.CannotAcquireResourceException: A ResourcePool could not acquire a resource from its primary factory or source.
at com.mchange.v2.resourcepool.BasicResourcePool.awaitAvailable(BasicResourcePool.java:1319)
at com.mchange.v2.resourcepool.BasicResourcePool.prelimCheckoutResource(BasicResourcePool.java:557)
at com.mchange.v2.resourcepool.BasicResourcePool.checkoutResource(BasicResourcePool.java:477)
at com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool.checkoutPooledConnection(C3P0PooledConnectionPool.java:525)
... 45 more

[2013-09-28 01:00:29.841] INFO chedulerFactoryBean_Worker-2 com.vmops.admin.jobs.DailyBillingJob #### Finished daily usage processing. Moving on to billing related processing

In CPBM 2.1 on the dashboard screen what does the Active Subscriptions value represent?

I have CPBM 2.1 configured with the ACS connector, when a user purchases a VM, under the "Manage Services > "Manage Resources" the ACS dashboard in CPBM shows Running VMs=1, Total VMs=1. However, the CPBM dashboard shows Active Subscriptions=0.

If I then login to CPBM as ROOT the dashboard also shows Active Subscriptions=0.

Should the Active Subscriptions show 1 ?

Is this a bug or does something need to be configured somewhere?

Thanks

Hi,

I am using CPBM 2.1 with the ACS Connector. The Portal DB user is configured as “cpbm”. When I click on ‘My Services’ I get the following SQL Exception in the cpbm-server.log…it appears to be using the “cloud” user, which does not exist in the DB.

1. Where is this "cloud" user configured?
2. What resource is it trying to acquire?

[2013-09-26 09:40:29.885] WARN chronousRunner$PoolThread-#1 com.mchange.v2.resourcepool.BasicResourcePool com.mchange.v2.resourcepool.BasicResourcePool$AcquireTask@7b64b287 -- Acquisition Attempt Failed!!! Clearing pending acquires. While trying to acquire a needed new resource, we failed to succeed more than the maximum number of allowed acquisition attempts (30). Last acquisition attempt exception: java.sql.SQLException: Access denied for user 'cloud'@'192.168.56.11' (using password: YES)
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:1074)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:4120)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:4052)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:925)
at com.mysql.jdbc.MysqlIO.proceedHandshakeWithPluggableAuthentication(MysqlIO.java:1704)
at com.mysql.jdbc.MysqlIO.doHandshake(MysqlIO.java:1250)
at com.mysql.jdbc.ConnectionImpl.coreConnect(ConnectionImpl.java:2465)
at com.mysql.jdbc.ConnectionImpl.connectOneTryOnly(ConnectionImpl.java:2498)
at com.mysql.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:2283)
at com.mysql.jdbc.ConnectionImpl.<init>(ConnectionImpl.java:822)
at com.mysql.jdbc.JDBC4Connection.<init>(JDBC4Connection.java:47)
at sun.reflect.GeneratedConstructorAccessor117.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:532)
at com.mysql.jdbc.Util.handleNewInstance(Util.java:411)
at com.mysql.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:404)
at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:317)
at com.mchange.v2.c3p0.DriverManagerDataSource.getConnection(DriverManagerDataSource.java:134)
at com.mchange.v2.c3p0.WrapperConnectionPoolDataSource.getPooledConnection(WrapperConnectionPoolDataSource.java:182)
at com.mchange.v2.c3p0.WrapperConnectionPoolDataSource.getPooledConnection(WrapperConnectionPoolDataSource.java:171)
at com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool$1PooledConnectionResourcePoolManager.acquireResource(C3P0PooledConnectionPool.java:137)
at com.mchange.v2.resourcepool.BasicResourcePool.doAcquire(BasicResourcePool.java:1014)
at com.mchange.v2.resourcepool.BasicResourcePool.access$800(BasicResourcePool.java:32)
at com.mchange.v2.resourcepool.BasicResourcePool$AcquireTask.run(BasicResourcePool.java:1810)
at com.mchange.v2.async.ThreadPoolAsynchronousRunner$PoolThread.run(ThreadPoolAsynchronousRunner.java:547)

Hi.
Where can I download Cloud Portal Business Managers 2.1?

Edited by: zslanic112 on 17.9.2013 15:57

Hi,

We did a standard installation of CPBM 2.0 in an AWS VPC environment. It runs on a RHEL 6.4 VM and it uses an RDS mysql instance.

Cloud-portal service starts, but login page does not appear.
Could you please help us solve this issue?

Please find attached /usr/share/vts3/repository/prop/cloud.properties* and */usr/share/vts3/serviceability/logs/virgo-server/log.log files.

Any help would be highly appreciated.
Thanks,
Corneliu